[Resolved]  MTS Data Card — non activation of service

Address:West Bengal

Dear sir/madam,
i have taken an MTS poatpaid connection on 25th of june from an agent with full payment of RS.2100/-. But till date i.e 17th of september the connection is not activated. we have made 1000s of phone calls to the agent but the person either do not pick up the call or when pick up always says that it will be activated in 2 or 3 days but its been around 3 months and it is not activated yet.

With such problem i had suffered a loss of around RS.25000/- of my tution coaching, as all my classes are satellite classes. This use of device for coaching was already intimated to that agent before buying the device.

I have also received a bill from the MTS regarding the connection, plan and usage, which i didnt used at all.

Sir/madam, it is my request to please take some strict action against the company and such agents, as i'm sure i'm going to fail in my exams, and also to this not happen with others.

DETAILS OF THE CONNECTION.
Connection Holder name: Ritesh kumar agarwal
Connection no: [protected]
Plan: MBLAZER ARP 6GB UNLIMITED
Agent Name : POL Roy & Mob no: [protected]
Manager's name of the issuing agent: Pranav & Mob No: [protected]

Regards
Ritesh Kumar Agarwal
Poddar Chhatra niwas
150 C R Avenue
Kolkata 700007
M: [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

i have taken an MTS postpaid connection since 25th june with full payment. but since 1st august this connection is not working, despite of making 1000s of complaints this is not corrected by the salesman company, and they have also stopped picking our calls. since 3 months i'm suffering and had suffered a huge loss of my tution classes which costs more than 25000Rs.

Mts Connection no- [protected]
Agent name: Pol Roy -[protected]
Manager name: pranav- [protected]

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