[Resolved]  MTS Data Card — services very bad

Address:

West Delhi, Delhi

[protected] Forwarded message[protected]
From: chandan prasad <chandan.[protected]@gmail.com>
Date: Mon, Sep 12, 2011 at 3:07 AM
Subject: Fwd: MTS DATA CARDS SERVICE IS VERY PATHETIC AND VERY VERY POOR AND BAD...........
To: "appellate.del" <appellate.[protected]@mtsindia.in>, "customercare.del" <customercare.[protected]@mtsindia.in>, "nodal.del" <nodal.[protected]@mtsindia.in>




[protected] Forwarded message[protected]
From: chandan prasad <chandan.[protected]@gmail.com>
Date: Mon, Sep 12, 2011 at 3:05 AM
Subject: Fwd: MTS DATA CARDS SERVICE IS VERY PATHETIC AND VERY VERY POOR AND BAD...........
To: "customercare.del" <customercare.[protected]@mtsindia.in>, "appellate.del" <appellate.[protected]@mtsindia.in>, "nodal.del" <nodal.[protected]@mtsindia.in>




[protected] Forwarded message[protected]
From: chandan prasad <chandan.[protected]@gmail.com>
Date: Fri, Aug 26, 2011 at 3:53 AM
Subject: MTS DATA CARDS SERVICE IS VERY PATHETIC AND VERY VERY POOR AND BAD...........
To: customercare.[protected]@mtsindia.in, nodal.[protected]@mtsindia.in, appellate.[protected]@mtsindia.in



[protected] Forwarded message[protected]
From: chandan prasad <chandan.[protected]@gmail.com>
Date: Fri, Aug 26, 2011 at 4:02 AM
Subject: MTS DATA CARDS SERVICE IS VERY PATHETIC AND VERY VERY POOR AND BAD...........
To: customercare.[protected]@mtsindia.in, appellate.[protected]@mtsindia.in, nodal.[protected]@mtsindia.in
Cc: [protected]@trai.gov.in


[protected] Forwarded message[protected]
From: chandan prasad <chandan.[protected]@gmail.com>
Date: Sun, Aug 28, 2011 at 3:36 AM
Subject: MTS DATA CARDS SERVICE IS VERY PATHETIC AND VERY VERY POOR AND BAD...........
To: [protected]@trai.gov.in, [protected]@trai.gov.in, [protected]@trai.gov.in, [protected]@trai.gov.in, [protected]@trai.gov.in, [protected]@trai.gov.in, [protected]@trai.gov.in, [protected]@trai.gov.in, [protected]@trai.gov.in, [protected]@trai.gov.in, [protected]@trai.gov.in, [protected]@trai.gov.in, [protected]@trai.gov.in, [protected]@trai.gov.in, [protected]@trai.gov.in
Cc: customercare.[protected]@mtsindia.in, nodal.[protected]@mtsindia.in, appellate.[protected]@mtsindia.in

[protected] Forwarded message[protected]
From: chandan prasad <chandan.[protected]@gmail.com>
Date: Fri, 26 Aug 2011 03:53:50 +0530
Subject: MTS DATA CARDS SERVICE IS VERY PATHETIC AND VERY VERY POOR
AND BAD...........
To: customercare.[protected]@mtsindia.in, nodal.[protected]@mtsindia.in,
appellate.[protected]@mtsindia.in



HI,



I AM CHANDAN. MY DATA CARD NO. IS [protected]. I CALLED MANY TIMES ON CUSTOMER CARE . FOR MY REMAINING DATA INQUIRY AND I AM GETTING VERY POOR SPEED PROBLEM
EVERY TIME MY CALL GET CONNECTED. BUT NO ANY REPLY COME FROM YOUR END.
YOUR CUSTOMER CARE EXECUTIVE ARE SLEEPING ? YOUR COMPANY'S SERVICES ARE VERY BAD AND PATHETIC.

i had Already pay my bill on 9/9/11 rs 880........but sill my connection is deactivated...
through mass call net agency recept no, is 011948

CUSTOMER CARE CALL IS CHARGEABLE CALL. ITS TOTALLY WAISTE MY TIME AND MONEY.

YOUR COMPANY KNOWS WHAT IS CUSTOMER SERVICE AND CUSTOMER SATISFACTION ? OR YOU NEED TRAINING FOR THIS.

PZ CHECK MY CALL DETAILS.

26/8/2011 03:27 AM 1:25 SECONDS
26/8/2011 03: 25 AM 1:07 SECONDS
26/8/11 03:23 AM 1:24 SECONDS
26/8/2011 03:21 AM 02:21 SECONDS
11/9/11 02:30 am 10:00 minuts
12/9/11 02:35 am 01:14 secons
12/9/11 02:40 am 05:14 seconds

ITS TOTALLY WAISTE MY MONEY AND TIME .

I THINK U KNOW VERY WELL THE IMPORTANT OF THE TIMES AND MONEY......


I AM VERY DISAPPOINTING WITH YOUR SERVICES....

NOW I WANT TO RETURN YOUR DATA CARD AND I WANT TO TERMINATE THIS DATA CARD. PLEASE GIVE ME THE INFORMATION THE TERMINATION PROCESS.. PZ INFORM ME FIRST.
I CANT CONTACT IN YOUR CUSTOMER CARE AGAIN.

IF YOU ABLE THEN PZ GIVE ME THE INFORMATION. IF YOU ARE NOT ABLE TO GIVE ME THE PROPER INFORMATION. THEN PLEASE ARRANGE MY CALL BACK FROM YOUR FLOOR MANAGED OR HOD

i had Already pay my bill on 9/9/11 rs 880........but sill my connection is deactivated...
through mass call net agency recept no, is 011948


FROM CHANDAN PRASAD
DATA CARD NO. [protected]
CONTACT NO. [protected].