MTS Data Card — Zero Internet Speed | |||
Sir, I am Ankit Saini using MTS Data Card (Card No. [protected]). I recharged my data card on dated 07/19/2012 with 999/- (unlimited plan) before time ( time of expiry was 22/07/2012) due to very slow internet speed, but even after recharge it I am not getting any speed ( send/ received speed= 0 Kbps). I have complained two times in last 6 days but no solution and please also not that in last 4 months, I have wasted my 2000/- due to such issues. Please help me out, I would be thankful to you. Was this information helpful? | |||
 8 Comments | |||
Comments
Hi Ankit Saini,
We regret the inconvenience caused. Please specify your Contact number so that we can contact you to resolve your issue.
Regards
MTS Customer Service India
We regret the inconvenience caused. Please specify your Contact number so that we can contact you to resolve your issue.
Regards
MTS Customer Service India
Hi Ankit Saini,
We value your concern. To assist you effectively, we would need your Contact number to discuss the concern and provide a resolution.
Regards
MTS Customer Service India
We value your concern. To assist you effectively, we would need your Contact number to discuss the concern and provide a resolution.
Regards
MTS Customer Service India
Hi,
My contact numbers are [protected] and [protected]. And also please note that meanwhile I contacted to MTS Nodal Officer Mr. Abhishek, his contact number is [protected]. He file a complaint for the same with complaint number "C[protected]" and told me that your problem will be solved within 3 days i.e. till 07.29.2012 but problem is not solved and now he is not picking the phone from last 2 days.
Please help me out.
My contact numbers are [protected] and [protected]. And also please note that meanwhile I contacted to MTS Nodal Officer Mr. Abhishek, his contact number is [protected]. He file a complaint for the same with complaint number "C[protected]" and told me that your problem will be solved within 3 days i.e. till 07.29.2012 but problem is not solved and now he is not picking the phone from last 2 days.
Please help me out.
Hi Ankit Saini,
Thank you for providing the details. We will ensure that our customer support team will contact you.
Regards
MTS Customer Service India
Thank you for providing the details. We will ensure that our customer support team will contact you.
Regards
MTS Customer Service India
Hi MTS Customer Service India,
Could you please mention the date by which your customer support team will contact me as already 4 days have been passed and no one contacted me and also your Nodal Officer is not picking up my phone?
Please remember 19 days have passed away and you did not provide any solution. And the only thing you are providing me are the false promises.
Could you please mention the date by which your customer support team will contact me as already 4 days have been passed and no one contacted me and also your Nodal Officer is not picking up my phone?
Please remember 19 days have passed away and you did not provide any solution. And the only thing you are providing me are the false promises.
Hi Ankit Saini,
As per our records, the customer service team tried contacted you but your number was not reachable. Do get in touch with us in case you would like to have further discussion.
Regards
MTS Customer Service India
As per our records, the customer service team tried contacted you but your number was not reachable. Do get in touch with us in case you would like to have further discussion.
Regards
MTS Customer Service India
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