Mts — MTS Mblaze Speed issue

Address:

Karnataka

The speed issue of MTS MBlaze Broadband([protected]). I raised several complaints about this, but no luck.
They are making customers fools. while selling the connection they told 3.1Mbbs seppd but in reality that is entirely different. My Personal request to telecom providers that they need to specify CIR while selling the connection/device so that we will have proper clarification.

the complaint request with MTS is FEB/2443

Thanks
Ashok Mekala