[Resolved]  MTS Mobile (HTC Pulse) — Handset is very poor

Address:Thane, Maharashtra

Dear Sir/Madam,
This is to inform you that, i am Rahul S. Shinde (Mob. No. [protected]) customer of HTC MTS Pulse mobile, i have purchase this mobile on 7 March 2012. But from last few week this mobile has lose its sensitivity of touch screen, moreover it get hang always, cross connections are there, and while talking on mobile it get hot.
My other colleagues has also suffering from the same problem. Their name & number are as below.
Name Mobile no. Purchase Date
1. Mr. Santosh Singh [protected] 10 March 2012
2. Mr. Rakesh Singh Badhwal [protected] 10 March 2012.

Mr. Santosh Singh had already taken one servicing from their servicing centre but there were no any solution, Now again problem has been relapse. I have been already pay Rs.7000/- which was very high in three month .Till date our bill is Nil & we are ready to pay the bill of current month, So i am requesting you that look into the matter & help us to withdraw our submitted documents and cheques.
Please help us.



Thanks & Regards,

Rahul S. Shinde
( Mob. no.[protected])
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi Rahul S. Shinde,
We regret the inconvenience caused. Thank you for providing the details. We will ensure that our customer support team will contact you.
Regards
MTS Customer Service India
Hi Rahul S. Shinde,
As per our records, the customer service team had contacted you. Do get in touch with us in case you would like to have further discussion.

Regards
MTS Customer Service India
do agree,

the unit is worst and to add the MTS service response be it any one Vivek Anand Prasad/ the nodal officer all very poor or no response..

Yashvanth Shetty
[protected]
My name is Sesha Kamal Kumar, my contact number is [protected], I was using the MTS HTC Pulse mobile phone for alomost two monts in 2011, because of the poor service I've spopped using it and stopped the payment also, finally MTS went court and I've paid almost 20, 000, twenty thousand rupees inspite of not using the hand set and the phone service as well, after all this recently I've received summons from the court of law and still the case is going on after paying the amount above mentioned, I'll never leave this, I'll go to consumer forum soon...

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