[Resolved]  MTS Mobile, Karnataka Circle — Not letting to port and unable to send port message

Address:Davangere, Karnataka

Hi,

I am vinay.

Currently having the MTS cdma connection ([protected]).

I am trying to port to other network but for this need the porting code.

But I am unable to get the port code, because after send the port request to

1900 the message its not getting delivered and hence not getting the code

on contacting MTS customer care for the Past week and they are not in any way

interested to solve the problem.

This us really frustration and irritating.

Kindly give me the resolution.

Else I wish to proceed towards TRAI.

Vinay
Contact no: [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Hi Vinay S K,
We regret the inconvenience caused. Thank you for providing the details. We will ensure that our customer support team will contact you.

Regards
MTS Customer Service India
Hi Vinay S K
As per our records, the customer service team had tried contact you but you were not responding. Do get in touch with us in case you would like to have further discussion.

Regards
MTS Customer Service India

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