Friends please beware of MTS as it will make your life a hell. MTS has got the worst speed among all data cards in India. MTS is a fraud company. It promises speed upto 3.1 mbps with its MBLAZE but its a big advertisement hoax. I wished the company would have been banned in India. They are fleecing and looting the consumers. All I get is just 30-40 kbps and not even 1 mbps speeds. I loose a lot of time and energy with MTS as its the worst broadband provider in Delhi. I had switched to Photon as its lot better than MTS. Here is my actual experience o[censored]sing MTS MBlaze in Delhi. The response by MTS highest body - the appellate authority is being shown for proof:
Dear xxxxxxxxxxx
Thank you for writing to MTS.
We reaffirm that we are fully sensitized to your concerns expressed and taking complete note of your complaint. It is unfortunate that your experience is not satisfactory and we deeply regret the discomfort you have gone through.
With reference to your e-mail regarding MDN 9136XXXXX about speed issue we would like to inform you that as mentioned in our previous mail also the complaint has already been closed stating that the location is in the poor network coverage area and highly utilized due to which you are facing the speed issue. As per the network team 100-150 KBPS is the maximum speed which you will get. Also, we would like to inform you that if any improvement in your location our concerned team will inform you accordingly.
Let us know if you require any further assistance, we would be pleased to assist you.
Regards,
MTS Appellate Authority
Sistema Shyam TeleServices Limited,
A-186 Okhla Industrial Estate
Phase 1, New Delhi -110020
Email: appellate.[protected]@mtsindia.in Was this information helpful? |
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