Mts — IMPROPER SERVICE

srikanthmore

Address:

Tamil Nadu

MY NAME IS SRIKANTH I STAY IN CHENNAI,AND I HAVE BOUGHT MTS MBLAZE USB MOBILE BROADBAND MODEM MODEL NO.AC2746 AND ITS NO. IS '[protected]',I HAVE PURCHASED IT ON JANUARY MONTH, IT HAS BEEN MENTIONED THAT IT GIVES THE MAX SPEED OF 3.1MBPS,BUT TILL NOW I NEVER GOT THAT SPEED ,INFACT MY DOWNLOAD SPEED IS LIKE 5 TO 15 KBPS,AND HAVE REGISTERD COMPLAINT ABOUT IT,THAT IS COMPLAINT NO.APR/4561 , APR/4277 AND FEB/2241 REGARDING SPEED ISSUE,BUT TILL NOW IT IS HAS NOT SOLVED MY PROBLEM,THEY HAD SENT THEIR EXECUTIVE TO E TO RESOLVE IT BUT THEY GAVE THE STATEMENT THAT IT WILL BE DONE IN A DAY OR TWO,BUT I AM FEDUP WITH THIS ISSUE,AND IM SUFFERING WITH THIS PROBLEM,
KINDLY PLEASE HELP ME.

THANK YOU.
SRIKANTH MORE
MOB,NO.[protected]

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Comments

abhistp

MTS India — Cheating And Improper service

I purchased a MTS connection and recharged with Rs 999 unlimited plan which offer 12 gb at 3.1 Mbps and then unlimited at 1x speed. After using around 10 gb it stopped working with 10 days left in validty. After calling 17 times and raising complaint 5 times I wasted nearly Rs 250 and no satisfactory action was taken from their side. Now on expiration of validity it started working. They assured to extend the validity for the duration it was not working but still there is no action regarding this. My MTS no. is [protected]. Two of the complaint nos are dec9430, dec15187.

Kindly take suitable action regarding this.

DHEERAJ YADAV

from Mumbai, Maharashtra

on 31 dec i had received a call of callertunes inatead of not taking the caller tunes then also they have deducted my balance amount i want my reversal amount this is the cheating to my self and there is no place there i get my money back they dont have any kind of gallery around mumbai. what is this?????????????????????????????????????