[Resolved]  MTS Telecom — WRONGLY BALANCE CUT , WITHOUT INFORMATION AND NOT MAKE COMPLAINT CUSTOMER CARE

Address:

Alwar, Rajasthan

Dear Sir/Madam,

my MTS mobile number [protected] h. jisme 16 september ko 20 rupees ka balance cut gaya hai . maine customer care ko 18 september ko complaint ki to usne complaint nahi banai ki 24 hours tak hi complaint bana sakte hai . maine mere number par DND start karwa rakhi hai . phir bhi company ke sms or call aate hai. DND start 18 august ko karai thi . maine 1 september ko call karke kaha ki sir maine DND le rakhi phir bhi call or sms aa rahe isse koi service activate hui to mera balance kat jayega to mujhe kaha gaya ki sir aesa nahi hoga hoga to aapka balance vapis mil jayega wo hamara falut hoga lekin uske bad balance kat liya or ab yah kah kar ki 24 hours me hi complaint likhwani chahiye thi kah kar complaint nahi bana rahe hai. yeh service nahi to mere dwara lagai gai hai or nahi company ka koi call or sms aaya hai . mere paas DND chalu hone ke bad aaye company ke call or sms ki details hai . kaya to mera balance vapis de kar DND ko puran rup se lagu karo nahi to mazbhoran mujhe consumer court me complaint karni padegi. .



pahle kata balance ki complaint to 15 din bad solve hui thi . ab phir balance kat liya iska kaya hoga.



18 september ko kiye gaye call jin hone complaint banane se mana kar diya.



1. - DHEERAJ KUMAR - 8:49 AM

2. - RAJ - 8:55 AM

3. - UDHAY - 9:03 AM





MY NAME - YADRAM YADAV

MOB. NO. - [protected]



please resolve my complaint .