[Resolved]  Mts — migration of my number

Address:

Thanjavur, Tamil Nadu

Yesterday I made a complaint for the migration of my MTS number ([protected]) to the Blackberry handset provided by MTS and somebody had called me by 3.50pm on 31st Jan 2012 (the number from which I received the call is [protected]) and asked the details of my SIM which now I am using, I gave the details and asked when the problem will get resolved and she said she had forwarded the details to somebody who look after Thanjavur Division and it will be resolved by evening. But till now my number not migrated to the Blackberry phone. I called the number [protected], but the mobile switched off till I am typing this complaint. I had called the dealer from whom I have got the handset and he told that the Executives of MTS herein Thanjavur was trying to get the problem resolved, but from the language of the lady I found that they have not received any communication from the Executives here, as it is clear that she ask for the every detail that I have provided to the Executive here at Thanjavur, but the Executives here promising that they had sent request for migration on 23rd of Jan'12 (But actually I got the phone on 14th Jan'12). They are making fool of me. I need your help to file a case. I request you guidance in this regard to file a case.
Thanks and Regards
CA.V. Rajkumar
Thanjavur