[Resolved]  Mts — UNFAIR MEANS OF SELLING BY FALSE PROMISE

Address:Chennai, Tamil Nadu

I had purchased MTS Datacard in the month of February from a person named Santhosh Irwin Rajkumar in Chennai. He had promised me that the money that I pay for the purchase of the data card of Rs 1150 will be given back to me in the way of coupons from Indiaplaza.com with which I can get any product of my choice worth Rs. 1150. This was like a "free datacard offer" for the month of February. Only on that promise I had bought the MTS data card. I already have a broadband connection and was taking this as a backup connection.

After nearly two months, I received a mail from Indiaplaza.com with four gift coupons of Rs 150, 200, 300, and 500 amounting to Rs.1150. But the condition of the usage was such that I can avail these coupons only on a minimum purchase value each coupon, which would mean i will have to spend sum of Rs. 5300 to avail a discount of Rs. 1150.

This condition was never revealed to me at the time I made my purchase of the datacard. I feel cheated by MTS and want to surrender my datacard. The customer care people are not of much help as they are in north india and does not know about any such offers. Never use MTS again or recommend any body.

I was even told that i can change my datacard to prepaid after 3 months o[censored]se, which is a big lie. This is not possible with MTS.

BIG NO TO THESE CHEATS
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Aug 13, 2020
Complaint marked as Resolved 
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MTS — False promise and offer

Hi ,

I m now very frustrate with the MTS and with its services. I bought MTS two months back with the offer o[censored]pto 3,1 mps and a reebok shoe. i found this offer very exciting and attractive so i bought the connection with the promise from the company that i will get my shoe within 10 working days after i reedem it in the MTS site.i did the same and was waiting for the shoe but after 10 days i didnt got any response from the company So i decided to make a call to the customer service but wat answere i got was that it is pending from backend team we have received your request and you will get a calll from them within 1 week with a complain number DEC6672 .But again it was very disappointing so again i called them to know the status of the compalint the executive was not at all polite and showed any intrest in understanding my problem he said that you will get a call withing 24 hours but i still aiting for that 24 hours and now its been a week again. company just fooling the customer with fake offer .Also the speed wat they are claiming are no where true.

i just want this to be solved i been through lot of problem on this .

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