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MTS / Sistema Shyam TeleServices [SSTL]

[Resolved]  Mts — MOBILE HANDSET

Address:Uttar Pradesh

SIR,
PLS HELP ME AS I BOUGHT A MTS HANDSET FROM SIM INTERPRIZES BASTI SAHU MARKET IN FEB 12,2011.THE HANDSET BECAME DAMAGE ONLY AFTR 2 MNTHS FROM PURCHASING DT. I HAND IT OVER TO MTS SALES MANAGER,WORKING IN SAHU MARKET,BASTI. AFTR TWO MONTHS KEEPING HE RETURNED IT IN APRIL LAST, SAYING THAT I WILL PROVIDE U ANOTHER HANDSET. NEITHER HE IS GIVING MY BILL RECEIPT NOR GIVING MY HANDSET.
KINDLY HELP ME.
I WOULD B GREATFUL TO U.
THNX.
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Aug 13, 2020
Complaint marked as Resolved 
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MTS — REGARDING MOBILE HANDSET

HI,
I M VIJENDRA JAIN FROM JAIPUR RAJ. PURCHASE A MOBILE HANDSET FROM ASHOKA MOBILE SHOP AT RAISER PLAZA, INDIRA BAZAR, JAIPUR OF COMPANY MTS (LIVE WIRE) CDMA. AFTER PURCHASING ON THE SAME DAY I HAVE A PROBLEM IN HANDSET. THEN I WAS SUBMITT THE HANDSET AT MTS SERVISE CENTER ON 11 JUNE 2012. BUT TILL NOW THEY DO NOT REPAIR THE MOBILE PHONE AND NOT GIVE ANY SATISFACTORY ANSWER.
THE DETAILS OF MOBILE PROBLEM-;
1. BLUETOOTH IS NOT WORKING
2. PHONE LANGUAGE PROBLEM
3. INTERNET IS NOT WORKING

PERSONEL DETAILS;-
NAME- VIJENDRA JAIN
MOBILE NO;- [protected], [protected]
EMAIL ADD.-; goyal.[protected]@gmail.com
Reply
Hi VIJENDRA JAIN,
We regret the inconvenience caused. Thank you for providing the details. We will ensure that our customer support team will contact you.
Regards
MTS Customer Service India
Reply
Hi VIJENDRA JAIN,
As per our records, the customer service team had contacted you. Do get in touch with us in case you would like to have further discussion.

Regards
MTS Customer Service India
Reply

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