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MTS / Sistema Shyam TeleServices [SSTL]

[Resolved]  Mts — Wrong Billing

Address:Pune, Maharashtra

This is regarding my SEP-2012 month Bill amount is Rs.2900 approximate.

I has Rs.1500 plan on my no.([protected]) with this plan 1500 Minutes,1500 SMS, 1500MB free usages.

But there is no facility to get update about that free usages status. so I have to call on 955 through my Mobile.

then customer care executive give me information regarding remaining balance like Free SMS,Minutes,Internet data.

but they are not provided exact or current status so when bill going to generate at that time it exceed from actual information which was given by customer care executive.

kindly help in resolving this.
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Aug 13, 2020
Complaint marked as Resolved 
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Hi Pravin,
We regret the inconvenience caused. Thank you for providing the details.
We will ensure that our customer support team will contact you.

Regards

MTS Customer Service India
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