[Resolved]  Myvirtualplaza.com — Internet fraud

Address:

Bangalore, Karnataka

Dear Sir,

I am formally lodging a Cybercrime/ Internet Fraud case against Virtual Plaza.com online shopping website & Mr.Rupesh (virtual plaza executive) he is reachable on [protected] & his official email ID is rupesh.[protected]@myvirtualplaza.com.

I ordered Micro max (canvas 2) Order No.MVP0024510 mobile phone for INR 9979 on 30/1/2013 from internet online shopping website (www.virtualplaza.com) . I have received the automated email for payment confirmation.

As promised by virtual plaza the product should be shipped within 5 working days. Till today I have not received the product or refund.

I have been trying to reach their customer care numbers mentioned ([protected], [protected],[protected] all the number are busy or not responding. This made me check for their credibly & reviews of customers of the virtual plaza website, they have cheated many customers.

After repeatedly calling & messages to Mr.Rupesh (Virtual plaza executive) On 4/2//2013 he asked me the message the issue.

On 4th morning I messaged the issue & order number & details. Immediately he replied the product will delivered within 5 working days not to worry.

On 5th I tried reaching & messaging he did not respond. I messaged him saying i[censored] could not delivery the product please refund my money. Immediately he messaged me asking for bank details to refund my money . I have mailed my bank details to rupesh immediately on 5/2/2013. He promised me money will be deposited to my account tomorrow that is on 6/2/2013. Till today I have not received.

From the day I gave my bank details either he is not responding my messages, email, calls . I have sent more 100 messages requesting for my refund, but all in vain. I have lost my peace of mind from the day I placed the order.

PFA screen short for payment details made.

Virtual plaza Address on Website :
India Address :
A-11 & A-12, 3rd Floor, Banjara Gardens, Road No-12, Banjara hills, Hyderabad- 34. Ph:[protected], Mobile : 91-[protected].

Domain name : myvirtualplaza.com
Domain title : My virtualplaza
Domain age : 1 yrs 74 days
Owner : Ravindranath Yarlagadda
Address : Banjara hills
city : Hyderbad
Country : India
Post code : 500030
Phone Number : [protected]
email : [protected]@gmail.com

UK Address :
Flat 6, 65, starattondale street, Cross harbour station, London, England, E14 3HG.

Warehouse Address :

8-1-284/OU/499,
F-1 & S-1, 1st Floor,
OU Colony, Shaikpet
Hyderabad - 08.

Emails:
For mobile phone's enquiry:- ravi.[protected]@myvirtualplaza.com
For camera's and other Products enquiry: - rupesh.[protected]@myvirtualplaza.com
For vendor and affiliation related query: - [protected]@myvirtualplaza.com
For Complaints: - [protected]@myvirtualplaza.com
For Technical Related Problems: - [protected]@myvirtualplaza.com
For logistics related query: - [protected]@myvirtualplaza.com

I request you to take necessary action & file FIR against virtual plaza immediately to get my refund.
With Regards,
Janardhan
[protected]