[Resolved] Naaptol Club — wrong product and not taking back the product | |||
i have complained from 24th december onwards..now it is 8th january 2012 and the product is still with me. i want to send the product without paying any shipping charges.For that i have given the email address of blue dart operation executive upon the request from naaptol cc on 27th december and the told me that they will contact the bluedart and request them to take back the product without any shipping charges and i will get a confirmation to report on the nearest blue dart office with the product and this will take 48 hours but nothing happened and i kept calling and calling everyday and the repeated the same 48 hour excuse now it is 11th january..what will i do? i could have send the product back with the amount i spent on calling them..really a bad service and this naaptol is a real fake and You have to take action against them. This naaptol is really anunch of frauds Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
my order no: 2955111
i have provided the blue dart mail id: [protected]@bluedart.com
every day i call you, you keep telling me that you will contact the above email id and will get conformation within 48 hours... i have called you almost daily and got the same 48 hour excuse it is now more than 10 or so 48 hour excuse and you dont even bother to reply for the mail i sent to club.[protected]@naaptol.com
when i contacted blue dart they told me that they will take the product from me and send it to you without charging me for shipping, only after receiving your mail and that did not happen in these days still your cc executives repeatedly assured me tath they have forwarded the complaint to higher officials...if you cant solve the problem please lock down the company and stop cheating people with your fraud site
i have provided the blue dart mail id: [protected]@bluedart.com
every day i call you, you keep telling me that you will contact the above email id and will get conformation within 48 hours... i have called you almost daily and got the same 48 hour excuse it is now more than 10 or so 48 hour excuse and you dont even bother to reply for the mail i sent to club.[protected]@naaptol.com
when i contacted blue dart they told me that they will take the product from me and send it to you without charging me for shipping, only after receiving your mail and that did not happen in these days still your cc executives repeatedly assured me tath they have forwarded the complaint to higher officials...if you cant solve the problem please lock down the company and stop cheating people with your fraud site
Dear Mr.Shankar,
Please accept our sincere apologies for the inconvenience caused to you. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
We have escalated issue our concern person and awaiting a revert on the same.
Kindly allow us 48-72 working hours to respond to your query.
Request your patience in the interim.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.
Please accept our sincere apologies for the inconvenience caused to you. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
We have escalated issue our concern person and awaiting a revert on the same.
Kindly allow us 48-72 working hours to respond to your query.
Request your patience in the interim.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.
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+91 92 2353 7000
+91 14 1402 4376
Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
We regret for the inconvenience caused to you.
We would surely help you, kindly help us with your order id so that we can assist you further.
Please be assured of complete resolution.
Thanks & Regards,
Customer Service.
Naaptol Online Shopping Pvt.Ltd.