[Resolved] Naaptol.com — Product with incomplete product description - not refunding the money back | |||
I had bought a sony ericsson mobile phone from naaptol.com (Xperia M). As soon i got the product (after a delayed delivery, order no 7146421, ordered on 14th sep 13 and received on 29th sep 2013) i opened it and found that it has a micro sim slot rather than general sim card slot. I called the naaptol customer care regarding my concern that it has a micro sim slot and it was not mentioned anywhere in the product description. Even after many followup they did not respond properly; when i marked a mail CCing NCH they reverted me with a solution that I have to cut the simcard to fit into the slot. I dont want to cut the sim to fit into the slot, neither I am going to buy another simcard to use the mobile phone, I want to return the product. Please help me getting my money back. please contact me at [protected]@gmail.com [protected] for the chain mail i had followed up several times with the naaptol team. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
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Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
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