[Resolved] Naaptol / Nokia 5800 Xpressmusic — Wrong product received | |||
Dear sir / madam, Iam krishna prasad from bangalore. i had booked i5800 express music mobile on[protected] bearing order id : 217435. and i recieved the parcel on[protected] at 7.20 am after repeated followup with aramex courier service awb no : [protected], as per aramex a/c no.36668068. but when i opened the package i was cheated / mistake by having x. e88 mobile phone instead of i5800 express music phone inside the package. i had paid via cash on delivery. but immediately i informed the courier dispatched person by name mr. guru on his mobile just a minute after it delivered but he washed his had saying he is not held responsible for wrong product. I was charged 3999/-rs for i5800 express music phone + 200/-rs for shipping but i recieved x. e88 phone which is cheap mobile rating 2900/-rs. only. i was cheated of 1100/- rs and that to the product (x. e88) is a worst mobile with low quality. The delivery person of aramex courier was mr. guru and his contact number is [protected], i immediately informed him, who gave his senior contact mr. prakash [protected] but his mobile is switched off. The request with naaptol and aramex is to please check into the matter as early as possible and resolve the problem so that the reputation of your companies doesnt get bad. the involvement of some lower end staffs is my suspect. With regards, Mr. krishna prasad Bangalore Was this information helpful? | |||
Feb 22, 2017 Complaint marked as Resolved Verified Support May 21, 2010 Naaptol Online Shopping Customer Care's response Dear customer, We sincerely apologise for the inconveniece caused to you. We are working on your complaint and in next 7 to 10 working days you will recieve your Replaced product. Thanking you in anticipation, Regards, Naaptol Customer Care. | |||
10 Comments | |||
Comments
Aramex India late delivery of I5800 express music — Suspect of Manipulation
Wrong Product recievedDear Sir / Madam,
Iam Krishna Prasad from bangalore.I had booked I5800 Express Music mobile on[protected] bearing Order ID : 217435. And i recieved the parcel on[protected] at 7.20 am after repeated followup with Aramex courier service AWB no : [protected] , As per Aramex A/c No.36668068. But when i opened the Package i was cheated / mistake by having X.E88 mobile phone instead of I5800 Express music phone inside the package. I had paid via Cash on Delivery. But immediately i informed the courier dispatched person by name Mr.Guru on his mobile just a minute after it delivered but he washed his had saying he is not held responsible for wrong product.
I was charged 3999/-Rs for I5800 express music phone + 200/-Rs for shipping but i recieved X.E88 phone which is cheap mobile rating 2900/-Rs.only. I was cheated of 1100/- Rs and that to the product ( X.E88 ) is a worst mobile with low quality.
The delivery person of Aramex courier was Mr.Guru and his contact number is [protected], i immediately informed him, who gave his senior contact Mr.Prakash [protected] but his mobile is switched off.
The request with Naaptol and Aramex is to please check into the matter as early as possible and resolve the problem so that the Reputation of your companies doesnt get bad. The involvement of some lower end staffs is my suspect.
with regards,
Mr. Krishna Prasad
Bangalore
Boss e Phone 3300 is oPhone ie.. ZERO Phone
Iam Ramakrishna, who bought a Mobile handset from Naaptol.Com and it become problem to me.I bought New handset called BOSS ePhone-3300 after saw the Add in News paper.I saw the mobile discription and details in the Web Naaptol.com.After getting the mobile when start to use there were a lot of difference in the mobiles features.
1)In the web showing that GPRS can access from this mobile but actually none of service provider sending the GPRS Setting to that mobile because it is not compitable to their setting.Basic thing to buy ePhone is to use different e-things from the mobile like Internet and GPRS.But in this mobile it is not possible.
2)Another thing it is showing that internal antenna availability but actully not.
3)Once again sight showing that the availability of Specific Caller Tones.Actually you can't put seperate caller tone to group also.Basically inthis phone you can't make group also.
Totally this phone is not ePhone.This phone is oPhone.That means ZERO Phone.
If above statement is seems wrong to anybody please call and tell me about this phone features and help me to use this mobile
Iam Ramakrishna, who bought a Mobile handset from Naaptol.Com and it become problem to me.I bought New handset called BOSS ePhone-3300 after saw the Add in News paper.I saw the mobile discription and details in the Web Naaptol.com.After getting the mobile when start to use there were a lot of difference in the mobiles features.
1)In the web showing that GPRS can access from this mobile but actually none of service provider sending the GPRS Setting to that mobile because it is not compitable to their setting.Basic thing to buy ePhone is to use different e-things from the mobile like Internet and GPRS.But in this mobile it is not possible.
2)Another thing it is showing that internal antenna availability but actully not.
3)Once again sight showing that the availability of Specific Caller Tones.Actually you can't put seperate caller tone to group also.Basically inthis phone you can't make group also.
Totally this phone is not ePhone.This phone is oPhone.That means ZERO Phone.
If above statement is seems wrong to anybody please call and tell me about this phone features and help me to use this mobile
This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. If you are facing problem then please revert on [protected]@naaptol.com or you can contact on [protected].
Thank you.
Naaptol Customer Care.
Thank you.
Naaptol Customer Care.
This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. If you are facing problem then please revert on [protected]@naaptol.com or you can contact us on [protected].
Thank you.
Naaptol Customer Care.
Thank you.
Naaptol Customer Care.
Naaptol / Nokia 5800 Xpressmusic — mobile is in bad condition and his not working
mobile is in bad condition and his not working,Problem Described.
1. Battery problem,
2. when camera on mobile will be switch off
3. side botton not working..
4. always restart mobile when call received
etc.
naaptol/ 5800 — not working product
i placed order n 5800 mobile but they send me not working mobile. now they dont return my money or change my product. order no. 1021851, complaint no. 376839Complaint of the mobile product
Dear Sir This Product Are Not Proper the mobile product name are same product no is same but moblie is not same is the box please solve the problemmobile fault
ive bought new magicon mobile its not working so ive send it back to u, one of your officer said they vl send new till now there is no response from u.so please send me new one or return my money back.58%
Complaints
2335
Pending
0
Resolved
1285
+91 92 2353 7000
+91 14 1402 4376
Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
Naaptol -I5800 Music phone — Wrong Product recieved
Wrong Product recievedDear Sir / Madam,
Iam Krishna Prasad from bangalore.I had booked I5800 Express Music mobile on[protected] bearing Order ID : 217435. And i recieved the parcel on[protected] at 7.20 am after repeated followup with Aramex courier service AWB no : [protected] , As per Aramex A/c No.36668068. But when i opened the Package i was cheated / mistake by having X.E88 mobile phone instead of I5800 Express music phone inside the package. I had paid via Cash on Delivery. But immediately i informed the courier dispatched person by name Mr.Guru on his mobile just a minute after it delivered but he washed his had saying he is not held responsible for wrong product.
I was charged 3999/-Rs for I5800 express music phone + 200/-Rs for shipping but i recieved X.E88 phone which is cheap mobile rating 2900/-Rs.only. I was cheated of 1100/- Rs and that to the product ( X.E88 ) is a worst mobile with low quality.
The delivery person of Aramex courier was Mr.Guru and his contact number is [protected], i immediately informed him, who gave his senior contact Mr.Prakash [protected] but his mobile is switched off.
The request with Naaptol and Aramex is to please check into the matter as early as possible and resolve the problem so that the Reputation of your companies doesnt get bad. The involvement of some lower end staffs is my suspect.
with regards,
Mr. Krishna Prasad
Bangalore