[Resolved]  Naaptol Online Shopping — refuse to repair purchased phone in guarantee period.

Address:

Maharashtra

Hi,
I purchased BOSS e3300 mobile phone through naaptol.com on 1 aug 2010, my order id is 61786.
while purchasing this phone customer care executive told me they will give 6 months seller waranty. i got my phone through blue dart within 7 days of placin order.
though phone was not good as described on naaptool.com but i thinked no problem it will work as basic dual sim phone. but within in one week of purchase, phone touch screen stop responding completly. when i contact naaptol customer care they said the phone has only 24hr warranty on touch screen. but nothing was such mentioned in warranty card. they refuse to repair phone. if a full touch screen phone doesnt give warranty on its screen then what is meaning of warranty. and worst thing is that there is no service center to repair phone.
Sandeep Sharma
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