Naaptol — order no 6170339

Address:

Lucknow, Uttar Pradesh

I have order for Tommy Hilifiger Jeans ( ORDER No[protected], but they have delivered me on 25/3/2013 jeans of Mufti i.e. a different product and that to duplicate, I called customer care and illustrated the whole issue and asked for the refund on the same day(25/3/2013), the customer care representative told me to wrap the jeans that you have got, the go to BLUE DART office tell them the naaptol account number inorder to waive off the courier charges and send the jeans back to our address and also add a letter requesting for refund, I followed the whole procedure on the same day (25/3/2013) and send the jeans to that address sent to me via sms at my mobile. I then enquired from from BLUE DART about the delivery of product, they told me product was delivered on 28/3/2013. From that day (28/3/2013) till date I wasted hundreds of my money calling naaptol customer care and asking about my refund check, but their customer care represntative attitude towards me was not upto standard and also have not received my check till date. They have completely cheated me.
Kindly help me in getting the refund check.