[Resolved] Naaptol — product not delivered | |||
sir, am placed an order on 11-jan-2013 on naaptol my order No :5767040. The product had a good offer 69% off on the price. The total amount is Rs :2165 only but the product did not delivered to me 3 times i call to naaptol customer care they all said the product delivered to you within 2 or 3 days but nothing happend almost 14 days are gone. finally on 25th jan i recived a message from naaptol that the order is canceled due to out of stock but the product is still available on their website with offer is changed to only 4% off on the price and the total amount is Rs:4940 After recieving the order cancelation message from napptol i call again to their customer care for telling this and they said if you want this product you have to pay Rs: 4940 The naaptol team is cheated me by giving good offer on the product I am also planning to send the same detail to media so that they will verify/investigate and share over the news channel. I am wonder why government doesn’t take legal actions against such type of online fraud companies like Naaptol.com? I am felling so mentally tensed since couple of days after order through Naaptol.com. By the way this is my worst experience of Online shopping in my life. I don't know what I should do now. , requesting you to please have a look into my case and take legal action against "Naaptol.com". Regards, Sananth Raj Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 10 Comments | |||
Comments
I ORDERED ANJALI COOKING PRODUCTS WHICH CONTANING 7 PIECES OF COOKING PAN AT NAAPTOL CODE NO-1322098, PAID THROUGH DEBIT CARD RS. 3299/- ABOUT 25 DAYS BACK TIL NOW I HAVE NOT YET RECEIVED, PLS TAKE LEGAL ACTION ON NAAPTOL.
Reply
I ordered Set of 7Pcs NonStick Cookware by Anjali on May 05, 2011 at naaptol.com. The order number is 1725081.
I was supposed to receive the product withing ten working days. However, it has been past ten days and the product has not been delivered yet.
I have made the payment online and I have no idea why Naaptol is doing this to me.
I kindly request Naaptol to resolve my problem and deliver the product to me as soon as possible.
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I was supposed to receive the product withing ten working days. However, it has been past ten days and the product has not been delivered yet.
I have made the payment online and I have no idea why Naaptol is doing this to me.
I kindly request Naaptol to resolve my problem and deliver the product to me as soon as possible.
Hi,
I had ordered a PUMA T-shirt by Naaptol website with online shopping. I had received my product PUMA T-shirt from (27-Sep-11). I have been ordered L-Size of PUMA T-shirt, But Naaptol delivered S-Size.I had already paid by Cash On Delivery. I also returned their defective product. Still i have not received my product after so many reminders. Please do the needful
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I had ordered a PUMA T-shirt by Naaptol website with online shopping. I had received my product PUMA T-shirt from (27-Sep-11). I have been ordered L-Size of PUMA T-shirt, But Naaptol delivered S-Size.I had already paid by Cash On Delivery. I also returned their defective product. Still i have not received my product after so many reminders. Please do the needful
NAAPTOL — product not delivered in time
Consumer Court,I had Purchased the Below From Naaptol..
Product : Prestige Egg Boiler
Quantity : 1
Order Amount : Rs. 790.00
Current Status : Order Verified
Status Description : Your order will be delivered shortly.
Order Number : 3741850
Order Date :[protected]
Its been 15 days now my product is not delivered and also no response from Naaptol..First time i am having worst online shopping experience..Atleast after this,Hoping Naaptol will delivery my product ASAP..
Thanks
Nithin
Dear Mr.Nitin,
As per our telephonic conversation, you said that you have not received delivery.
We regret for the pro-longed delay in dispatching the order to you. Please accept our apologies over this incident.
We have escalated the issue to our concerned logistics and vendor team and awaiting a revert on the same.
Request your patience in the interim.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.
As per our telephonic conversation, you said that you have not received delivery.
We regret for the pro-longed delay in dispatching the order to you. Please accept our apologies over this incident.
We have escalated the issue to our concerned logistics and vendor team and awaiting a revert on the same.
Request your patience in the interim.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.
I HAVE ORDER SOFA SET O NAAPTOL ON LINE. I MAKE THE PAYMENT BY CREDIT CARD. ORDER DATE: 25/4/12. AFTER 3 DAYS THE HAVE SENT MY ORDER BY POST WITH NO EN[protected]IN. I TRACK THE DOCKET BY POST ON LINE TRACK SERVICE BUT THE HAVE NO ANY INFORMATION FOR THE MENTIONED DOCKET. WE CALL TO NAAPTOL CUSTOMER CARE. THE ARE NOT ABLE TO GIVE ME PROPER RESPONDED. THIS IS TRUE THE HAVE PROVIDE ME DUMMY DOCKET NO. THE ARE CLEAR CHET WITH CUSTOMER. ALSO CEO IS NOT COME ON THE LINE TO RESOLVED THE ISSUE. WE REQUEST TO ALL FRDS DO NOT PURCHASE ANY PRODUCT FROM NAAPTOL.MOBILE: [protected]
Dear Jignesh,
We were trying to reach you on:[protected], but at that time you were not contactable.
We regret for the pro-longed delay in dispatching the order to you. Please accept our apologies over this incident.
We have escalated issue our concern logistic team & awaiting revert for the same.
Please be assured of complete & satisfactory resolution.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.
We were trying to reach you on:[protected], but at that time you were not contactable.
We regret for the pro-longed delay in dispatching the order to you. Please accept our apologies over this incident.
We have escalated issue our concern logistic team & awaiting revert for the same.
Please be assured of complete & satisfactory resolution.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.
Dear Sir/Madam
I respectfully submit that I, M.Prajwal Reddy, Plot -30, Sugayatripuram colony, mohan nagar, kothapet, Hyderabad-500035. And I am working as Manager in Pritam Softech Company . When I searching for Bluetooth Headset in internet I was inspired by one website name as NAAPTOL. The website has offered so many items sale through Credit Card payment mode. In this way i too paid Rs.999/- for Plantronics Bluetooth on 6th August 2012 with Order ID # 4602711. on 9th Aug my order is ready to courier but till 18th Aug i dint received and in between i spoked with naaptol customer care people daily but no use i dint received till 18th at last i cancelled that order but they are not cancelling my order and not sending also when i spoked with customer care on 19th and 21st and 23rd and 25th and 27th and 28th also same responce im getting that order will not cancel and you will get with in 2 working days but i dint received sir and from 9th onwards I have made several STD calls regarding my bluetooth . Still today they are not reacting and not give any positive reply.
It is therefore I request you sir, please file a complaint against Naaptol.com ph.no.[protected] under IPC and Cyber Laws and render justice.
I respectfully submit that I, M.Prajwal Reddy, Plot -30, Sugayatripuram colony, mohan nagar, kothapet, Hyderabad-500035. And I am working as Manager in Pritam Softech Company . When I searching for Bluetooth Headset in internet I was inspired by one website name as NAAPTOL. The website has offered so many items sale through Credit Card payment mode. In this way i too paid Rs.999/- for Plantronics Bluetooth on 6th August 2012 with Order ID # 4602711. on 9th Aug my order is ready to courier but till 18th Aug i dint received and in between i spoked with naaptol customer care people daily but no use i dint received till 18th at last i cancelled that order but they are not cancelling my order and not sending also when i spoked with customer care on 19th and 21st and 23rd and 25th and 27th and 28th also same responce im getting that order will not cancel and you will get with in 2 working days but i dint received sir and from 9th onwards I have made several STD calls regarding my bluetooth . Still today they are not reacting and not give any positive reply.
It is therefore I request you sir, please file a complaint against Naaptol.com ph.no.[protected] under IPC and Cyber Laws and render justice.
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