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Dear Ms.Priya,
We acknowledge the receipt of your order. Would like to inform, we have initiated a complete refund for the said order.
Please be informed it takes 3 working days for us to prepare the refund cheque and the same will be couriered to you at your mailing address, we expect you to receive the cheque within 7-10 working days.
Request your patience in the interim.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.
We acknowledge the receipt of your order. Would like to inform, we have initiated a complete refund for the said order.
Please be informed it takes 3 working days for us to prepare the refund cheque and the same will be couriered to you at your mailing address, we expect you to receive the cheque within 7-10 working days.
Request your patience in the interim.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.
Dear Ms.Priya,
We regret for the delay in responding to you, please accept our apologies at this incident.
We would like to infor you that refund cheque had already sent from our end.
Kindly check below mention cheque details:-
Refund amount-7298.00
Cheque no-138659
Courier Name- QUANTIUM SOLUTIONS
AWB No-d38653273
Be assured will get refund cheque within next 2-3 working days.
Once again please accept my apologies at this incident.
Request your patience in the interim.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.
We regret for the delay in responding to you, please accept our apologies at this incident.
We would like to infor you that refund cheque had already sent from our end.
Kindly check below mention cheque details:-
Refund amount-7298.00
Cheque no-138659
Courier Name- QUANTIUM SOLUTIONS
AWB No-d38653273
Be assured will get refund cheque within next 2-3 working days.
Once again please accept my apologies at this incident.
Request your patience in the interim.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.
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+91 92 2353 7000
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Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
We regret for the inconvenience caused to you. Please accept our apologies over the incident.
We would request you visit your nearest Blue Dart office and send the whole product to the below mentioned address:
JS associates,
2, Mangesh Industrial estate,
Subhash Nagar,
Mulund Link Road.
Nahur West,
Mumbai- 400 078.
Land mark Behind Designo Furniture Showroom.
Also, provide the centralized A/c # 113260. Mode: DP to the logistics. You will not have to pay any courier charges for the same. and if asked for the value of the order at the counter, kindly mention a value below Rs 1000 (as the order is defective does not hold any commercial value).
Request you to duly pack the product in the same original box that you had received along with the accessories/content at the time of delivery.
Also, ensure proper packing of the product is done, any defect during transit Naaptol will not be held responsible.
On the back cover of packing request you to add your name and complete address, along with Naaptol order no [3160640] and your mobile/ landline no for easy identification and further processing.
Please put the copy of invoice received by you (copy) inside the box along with a note stating the reason for Refund.
Please help us with the AWB [Air Way Bill] after sending the product.
It would take 2-3 days for the product to reach us, & we would initiate the refund and the same would be couriered to you within 10-12 working days.
Request your patience in the interim.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.