Submit Complaint
Questions
Home
     
 

NAAPTOL - useless company
 
3 Reviews
  Dhivya Raksha on Mar 19, 2012
dear sir / madam,

i have purchased a naaptol mini silai machine before 5 months. they sent me the machine with one bob attached to it. the machine worked till the thread in the attached bob is over but after when i changed new bob the machine got stuck up and it does not stitch further.
when i called naaptol customer care they said to courier the product and they'l repair the machine. i have paid about 1799 for that machine and it is totally useless. now it is in my store room with rags.
in future if anyone wants to buy the product from naaptol pls avoid it.
the company should be banned from selling products. the most worst online products company
2 Comments

Comments

Mar 23, 2012 by
Dhivya Raksha  
 
sir/ madam,

i know about ur resolution and ur company's resolution. they cannot even provide us with gud product. i am not the first person to become fed up on ur product. no proper response from ur customer executives and superiors. so we got irritated with ur response and product & we threw away everything including the machine. so that i cannot send you my order id. thank u at least you've responded now.
Mar 28, 2012 by
Naaptol_Support  
 
Dear Ms.Raksha,

We regret for the inconvenience caused to you.

We would surely help you, kindly help us with your order id so that we can assist you further.

Kindly write back to us at crm@naaptol.com or call us at 09223516148 for further assistance.

Please be assured of complete resolution.



Thanks & Regards,

Customer Service.
Naaptol Online Shopping Pvt.Ltd.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good) No Rating
    Attach photos (optional) 
    Spell Check

    Contact Information

    Tamil Nadu
    India

    Category: Electronics & Appliances

    Related Complaints

    NAAPTOL - sub standard
    NAAPTOL - Damaged, Over-sized product delivered_ query not addressed
    NAAPTOL - Torturous Service from Naaptol (Order # 5735730)
    NAAPTOL - complaint for refund.
    NAAPTOL - Problem in ordered Car stereo product
    NAAPTOL - AMAZING SPY VIDEO RECORDING CAMERA
    NAAPTOL - mobile handset not receive from last 2 weeks
    NAAPTOL - Product not delivered even afterr receiving the payemnt
    NAAPTOL - Order Cancelation with out any prenotice
    NAAPTOL - Non-Payment of 50% Cash Back
    View all NAAPTOL complaints

    		  
       
       
    Consumer Complaints | Submit Complaint | View full list of Companies | Latest Complaints | Updated Complaints | India Phone Number Lookup | Terms of Use | Privacy Policy | Contact Us

    © 2013 Indian Consumer Complaints Forum
    If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail
         
     
    User Registration
    Already a Consumer Complaints member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    User Registration
    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.
    User Login
    Not a member of Consumer Complaints? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook
    User Facebook Login
    Enter Username