Naaptol Online Shopping Complaints & Reviews

My order No: 5095125
I did receive the product on 9th Oct 12, which was badly broken into pieces when I opened. By 11th I did resend it and Naaptol has received the product back on 14th Oct 12.
But till today there is no news of the resending of the product to me. Even after repeated calls to customer care I am getting the below statement
" Your product is ready to despatch on 26th Oct, after that we do not have...

Complaint against: Naaptol.Com
order number - 5085039
complaint number - 3655458
amount loss/Claim: Rs. 6,298

I have ordered a vox100 tablet from naaptol.Com on 3-10-12 order number - 5085039. I got the product on 08-10-12 and in that sim card slot is not working. So, I called customer support but there is not proper response I want my full money refund for this product not replacement...

Allready...

i buy maxtouch tablet from naaptol .on 15th of oct.and i find the speaker for the tablet is not working properly .i want to change or my money back for the same.i wanted to give to my son for his birthday but seems to buy a wrong product from wrong company....

Ref : Order Id - 4561774

I had purchased a Padmini Flair BF Chimney from Naaptol, which was delivered to me with one of its parts defective.

In response to my telephonic complaint I was advised to send thr defective part to Naaptol for replacement, which I did.
That was in August end. Nearly two months have passed and I haven't received the replacement yet.

I feel cheated......

My first experience with online shopping & I have purchased from naaptol Micromax Funbook Talk tablet which I have received within a week.

This tablet is a wonderful tablet which is advanced than Micromax Funbook . It has Android OS v.4.0 Ice Cream Sandwich which is the best part in this tablet. It is also packed with many features and apps and in this tablet we can use sim calling and also video calling. This tablet also...

I am V Hari narayana from Chennai. I have ordered a Mini Fridge from Naaptol with an order number 5141282.They have sent me a damaged and broken Fridge... I made a complaint to customer care, they asked me to send fridge back and they will return my money... I sent them that broken fridge back through Blue dot parcel services. I asked them to send me my money... However without taking any authorization, they sent that fridge back to me......

I have purchased Money Counter Machine through Naaptol online Shopping......& This machine can easily count the currency notes and identify the fake currency out of a bundle. It saves a lot of time and efforts of mine which are obviously required by manual counting and checking.

Im going to purchase some other electronic products from naaptol ...& I know I will get best service.

Thanks...........

TO
MS /NAAPTOL

(SUBJECT- NO RICCEVED SAME PRODUCT FROM NAAPTOL. PLEASE SEND ME ORIGNAL PRODUCT)

Dear Sir or Madam,
My Name is Sunder Kumar and I ordered.
Car Stereo with FM, MP3, USB, SD Card Support + Speakers + Tweeters + 4GB Branded Pen Drive + Stylish Watch , which is Amount 1999 + 300 Shipment Charges. On 13/10/2012.
Then Naaptol given order no. 5163150 after 7 days naaptol...

My name Avdita & Im from rojkot city.....& i had ordered for Dekor World Bedset of 17 pcs (4 Bedsheet + 8 Pillow Cover + 5 Cushion Cover) from naaptol online shopping & i had delivered it on committed date.

The superb assortment of bedsheets, pillow covers and cushion covers is absolute value-for-money. All the bedsheets are quite light and sport eye-catching prints. This can be a great gift for close family and...

I have purchased one product online . My product order no was 5108947 . Product quality was very poor and also received in damage condition. I have placed the order no 6th Oct 2012 and material received on 17th oct 2012 and same day i have dispached back to Naaptol . I want the refund my money as earliest as possible .There is no responsible person to handle the customer query . I have sent a mail to 17th Oct 2012 .but no body revert to me...

Naaptol has been worst service i ever experinced in my life

Order # 4713425

They are just keep on giving me assurance that i’ll receive my product with in 7 - 8 working days and its been a more then 2 month’s i m not getting replacement of my product which I received broken and useless .

If possible i would have been given -ve rating to naaptol.com.

Please don’t make any transaction...

Mane Naaptol per spice qt-68 mobile order kiya jiski price-2259/- hai vo muje[protected] ko reacived hua.. mene jase he box open kiya aur mobile on kiya to vo on nahi hua mene usi time naaotol call center per call kiya to unhone kaha ke 4-5 hours ise charging per laga do on ho jayega mene same process kiya lakin mobile on he nahi hua vo puri tarah se dead handset tha. mene dubara vaha call kiya to unhone kaha ke aap ye mobile vapas bej do...

Hi,

I ordered a book as a gift for my friend using www.naaptol.com.
I tried placing order on 20-Sept-2012, but I got error on naaptol website but my amount was deducted.
The Customer care told me that the amount has been not credited to Naaptol so no order would be delivered (Order No: 4990352).
I checked with HDFC bank, and they told that naaptol had already received the money (Mer ref no: [protected]).br...

I Ordered a Handicam From Naptol By Mobile , When I Received it Instead Of Handicam There was a brick ,The handicam I Bought Was Of value=Rs 3807 date 22/7/12 bearing no 4481639 I have already sent ,When i complained in customer care they told me that send a application with two witnesses and post office stamp i did the same but all futile what i have to do now
Please See The Attachments There Are the Application I Have Sent To...

I bought VOX E55 with all the latest techonolgy and at a very cheaper rate. Offcourse the brand is new in the market, but i m happy with all the function.
First of all I appreciate them for their 24x7 customer service, The people at the customer service are very responsive and polite. Above all the delivery is prompt and the packing is par excellent. They even gave...

I had did an online purchase of a Zync Z909 Plus Tablet from Naaptol.com on 16th September.
The order no. is 4943314. I received the product on 22nd Sep. The product that i received was not a good one, as it had so many complaints.
I spoke to the customer care and they asked me to return back the product, so a per their instructions I sent them back the product and they promised me to deliver a replacement with-in 15 days...

hi

dear sir
i have ordered a ladies levise jeans on 10/09/2012 vide order no 4897598 and pay for
the same on 10/09/2012 online transfer from my bank sbi of Rs.718.
The naaptol team do not delivery the order due to fake/mistrious reason and even not refunded my amount.
Most idiotic thing is that I have spend Rs.51 due to contact their customer care to know about the fact.The Naaptol team is br...

One of my friend has suggested to me that kindly naaptol product..& its my first shopping with naaptol...I have purchased VOX Mini Silai Machine with Thread Set + Classic 1 Gram Gold Plated Jewellery ....

It’s really a nice one. easy to handle and you can take it anywhere you want to... You don’t believe? try it and you will say yes......

I bought Xelectron calling tablet which cost was rs.5,990/- & received it within a week...

I have received with gr8 features..All in all, for the price, it’s entertaining, gets more of what I need done on it, and once you master the swiping, dragging and other tactile taps, it’s a gem.Sound is very good on the device. Xelectron is worth the money and it works well....

MYSELF PURCHASED THROUGH ONLINE (Order no: 4722999) , DRILL MACHINE WITH KIT FROM NAAPTOL, BUT DELIVERED HAIR DRIER BY MISTAKE, (COMPLAINT NO: 3532030), TILL DATE NO ACTION HAS BEEN TAKEN FROM NAAPTOL,
WE ARE REQUISTING SO MANY TIMES TO NAAPTOL TO REPLACE THE WRONG ITEM FROM KOLKATA, WHERE IT WAS DELIVERED WITH RIGHT ITEM....