[Resolved]  Naaptol.com — Complaint against: Naaptol.Com

Address:

Uttar Pradesh

Complaint against: Naaptol.Com
Complaint Number on http://www.grahakseva.com : 125255
Amount loss/claim: Rs. 6,420 ( 6290 for Tablet + 130 for courieres)


delivery date: 17/12/2012

I have ordered a vox (v100) 7inch touch screen tablet from naaptol.Com on

order date :[protected]
shippment details : aramex with awb no : [protected]
order ID :5602202

I got the product on 19-12-12 and in that was not worked (screen + battry +... problem) . So, I called customer support but there is not proper response.
They said I have to send back and they wil be replace. I send by couriers on 24/12/12 and I paid 130 rupess.

Second tablet they send on 4/01/2013 but I opened in front of courier person and he also saw that screen 100% damaged (crashed) so I not recieved and just packed and send back.

Now I want my full money refund for this product not replacement...

I called customer care but they are saying I should wait, since I am forigner I need to back my country on 10th jan so I need my money back up to that day.
Thank you