[Resolved] Neeta Travels — Freaud and Cheaters | |
I would like to place on record the most bitter experience having my ticket booked on Ticketvala.com and opting to travel by Neeta Travels from Mumbai to Pune on 2nd November 2008. My booking was confirmed to me on 29th October vide PNR number: EV0XDI. The bus was supposed to have departed from the pickup up point at Yogi Restaurant Chembur at 2.45 PM and I had reached the pickup point at 2.15 PM.I spoke to the number[protected]Mr Saifen, name is guess), was informed that I was on the bus number 1718, and a mobile number was given to find the location of the bus. I spoke to the mobile number and the driver of the bus informs that the bus was already in vashi and the bus has come to Chembur pickup point at 2.00 PM. I was totally aghast at this and tried speaking to neeta office at the number stated above. I spoke to them 14 times to find the state of my travel to pune to only be humiliated and mentally tortured, the line was cut this many times hence the number of times called was 14, this can ve verified by the call records of my mobile phone. I need an expalation on this and need to be compensated for the mental torture and agony I underwent through the experience of booking theroug ticketvala .com. Further, the toll free number listed[protected]ticketvala.com) was not contactable from Mumbai. I will be formally lodging my complain to the apporpriate authorities as well. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
I[censored] planing to go by Neeta Travels Think before booking..
I had bad expirience with them ...
I had bad expirience with them ...
on 10/11/2009 i traveled by neeta travels (volvo multi excel) from vashi to chiplun the colour of bus is orange the person was charged me RS-400 /- actually distance is only250km, my personal suggestion is that your travel company directly charged RS-250/- FROM CUSTOMER & present an authorised recipt, so whatever ticket charged will be go to travel company not to your employers & one more complaint i like to give that your drivers stop buses in such hotels who is very dirty &unhygenic so pls take sirously
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+91 22 2890 2666 [Mumbai]
+91 94 2989 3100 [Surat]
+91 21 6826 1781 [Mahabaleshwar]
Shop No. L-7, 9, 10, Shroff Chambers, Jalaram Mandir Road, Paldi, Ahmedabad, Gujarat, India - 380007
I Think we have to take this up to the concerned authorities and also lodge a strong complaint with Consumer courts if we have to stop this harassment from Neeta travels.
We need to jointly raise our voice against this menace. Pls. contact me on my email ID [protected]@indiatimes.com so that we can teach them a lesson.