[Resolved]  BSNL Pune — Never getting bills

Our company has having landline[protected] at lloyds chamber, mangalwar peth. We have shifted our office in may 2008 & we had to get our previous landline no changed to this no. Our phone was being frequently dead in september 2008 & october 2008. After lot of complaints we got it ok.
Regarding bills: since may 2008, we have not received single oringinal bill from bsnl, each time we have to go to their bhavani peth office to get bill. There also never gets the original bill, after waiting gives the duplicate bill. And asks to enquire in post office for bills, when enquired in post office they said we have stopped to distribute bsnl bills, enquire to bsnl only. Each month we have to send someone 2-3 times in a month for getting this bill, wasting time, manpower & money. Though we are customer we have to bear this to avoid any inconvience by bsnl if bills not paid in time. Please look into this matter.
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Aug 14, 2020
Complaint marked as Resolved 
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I am a BSNL WLL subscriber, tele no. 20266054, the last 4 months.
I got a bill for Rs 3409/- for the period 1/9/2008 to 31/10/2008(bill no.[protected] dtd 7/11/2008), which showed a previous balance of Rs 1110/-.
On contacting Mr Pawar, A O Mobile (Cell No.[protected], landline[protected] he told me that the same would be amended by him, as it was reflected erroneously.
My peon went for a fresh bill thrice to a customer service centre, but the bill was not amended.
I got a printout of transactions in the last 6 months from my bank, wherein it was found that BSNL had not presented Indian Overseas Bank cheque no. 304045, issued by me in favour of BSNL.
Apparently the cheque was incomplete.
Why could Mr Pawar not have given me this same information in my first talk I had with him.
Must have called him up at least 9 times, besides sending my peon thrice to the service centre.
I have availed of the EVDO internet access on my PC.
As per the initial product literature I believed that it had upto 2 MBPS speed
Usage the last 4 months leaves me doubtful of this claim.
At the best of times, that is late night or early morning, the speed usually goes upto 500 kbps or once it had gone upto 590 kbps.
2 MBPS speed has been a mirage.
Any scope for improvement.
Hope BSNL can throw some light !
I live in the Kondhwa area. We have not been receiving bills for the past 4 months. I went to the BSNL office near Poona College to get a duplicate bill and for some corrections. The lady over there helped me and was very efficient but she agreed that there was some problem with consumers in Kondhwa not receiving bills. This month again we have not received the bills. I wonder when this problem will get sorted out. Two of my neighbours are elderly people and it seems their line got disconnected because they did not pay the bill which they never received.
Dear sir,
[protected] please send duplicate bill.

BSNL — closed connection But they are sending bills monthly.

I am Ajay.My bsnl No.[protected]. I already submitted my instrument. Around 4 months completed. Buy they are sending bills every month till date.


Regards
Ajay
E-Mail: [protected]@yahoo.com
Tel No. 26890557

We never get Bill intime. To-pay the same before the due date, we have to collect Duplicate Bill from Exchange always.
www.bsnlpune.com website always uder modification.so we never getting our bills to view.'View bill' option always give error message.
I had applied online for broadband connection one month back but no respond from the concern.
Dear Sir,
I would like to pay my bill on-line. Could you please give me the site address because the site address I have got is bsnlpune.com which is not getting opened.
Please send it to my mail id ie [protected]@india.com/debashis.[protected]@indiatimes.com/[protected]@gmail.com

Thanks & regards

Debashis Chowdhury
Since last two to three months I am unable to get open the <bsnlpune.com > site. I want to know when the site will modified & available for the customers
www.bsnlpune.com website always uder modification.so we never getting our bills to view.'View bill' option always give error message

BSNL. Pune — Phone is not shifted to new location, it has being more than a month

We have summited the request in the end of September for shifting our landline. But it is not shifted yet. I have followed them many time but most of the time there is no one in the office to take the complaint. I ask for the complaint register also but there is no such thing in there office.
my phone [protected] is dead from last 6 months
my landline telephone no[protected] is dead from last 6 months
We never get Bill intime. To-pay the same before the due date, we have to collect Duplicate Bill from Exchange always.
We are pleased to inform you that our telephone no,
[protected] has been commissioned from19 Dec 2009.
But till today we have not received any bill from BSNL office.
To avoid inconvenience of service, we have collect duplicate bill from office and payed it in time, so please send us our bill in time.
Hello,

I have not got the landline Bills[protected] since for Feb. 10. If i didnot got the bills, how can i pay it????

But since 17th March, 2010, my landline phone has been disconnected.
To pay the bill is not a problem from my side. But i think that there shall be follow up from ur side also before disconnecting the service.

Faithfully yours,

Nagarkar Prasad Prabhakar

Tirupatinagar, Warje Naka, Pune
I have deposited my telephone in safe custody in the Telephone exchane at Karve Road, Pune till 15th April 2010. Will it be released on the due ate of 15th April or do I have to apply for the release?
Please advise.
Ravindra D. Joshi.
My land line teliphone no is 25425846.I have received bill dated 07/08/2010 amounting Rs
2220/- In this bill Rs 1600/- are charged towards one time modem charges. In this respect i want to submit that i have already paid Rs 1000/- in bill dated 07/08/2009.Ihave enquired to rectify the bill in karve road office but no responce from there side.My last date of bill payment is 28/08/2010.So pl inform exact amount to be paid .my mail id is
[protected]@gmail.com

BSNL, Pune — landline bills

landline tel[protected] bills nor received regularly.
though i paid with duplicate bills. the details were not provided by bsnl office
i want detailed bills for mar luly and aug 2011

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