[Resolved]  Ngpay — TDR filed for the ticket is not been refunded

Address:Chennai, Tamil Nadu

Dear Sir/Madam,

As I (M.Sureshbabu) have entered TDR for PNR [protected] through Ngpay and the ticket was also booked through the same. But the amount is not yet transferred so far.

Ngpay system told to me that they have forwarded that TDR filling to IRCTC so you can follow up with IRCTC for further assistance; But IRCTC is telling that such TDR no is not yet filled so far.

Is the process is taking more than 120 days? How I don't know.

Please do the needful.

Details are given below.

PNR No: [protected]
Train No: 2601
Date of journey: 01/Apr/10
Name: M.Sureshbabu
TDR filled on: 05/Apr/10 and
NGPAY transaction ID: NGPAY[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

I have used TDR earlier, it has nothing to do with the agent you book from. (In your case ngpay is the agent). There is not much they can do about it.
You have to personally take it up with TDR. Also, TDR takes a long time to get back (many many months).
Yes, they are really fraud. They never made any refund. I m also waiting for the refund of Rs. 833 from 11th Nov 2010. They didn't gave any positive response neither any ARN no.

Abhishek
[protected]

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