[Resolved] Ngpay — Defect in Samsung Mobile phone purchased from ngpay | |
I have received my samsung galaxy s3 i9300 pebble blue mobile phone 30/7/2012. Order no. [protected] dtd 25/7/12 for Rs.35010 as soon as I opened the box I noticed there are defects in the body colour of the phone. I called ngpay immediately to register complain no. 858498. They told me to email them photos of defect, which I DID on the same day. Then they asked me to get a DOA certificate from the samsung service centre. But the service centre said that they cannot provide DOA certificate for a body colour defect! They also gave me a service request form stating the same which I emailed to ngpay. Now it has been 11 days , I have called ngpay about 10times but they refuse to replace my mobile without a doa certificate, which I cannot provide them please help me get a refund from ngpay. Thank you. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
Add a Comment | |
59%
Complaints
58
Pending
0
Resolved
34
View all 58 ngpay reviews & complaints
+91 80 4291 1666
Vatika Business Centre, Divyasree Chambers, 2nd Floor, Wing A, Langford Town, Bangalore, Karnataka, India - 560025
View all ngpay contact information
Post your Comment