[Resolved]  Nokia 2505CDMA — complaint against nokia phone

HELLO SIR
I BOUGHT A NOKIA 2505 RELIANCE CDMA FROM A RETAIL SHOP named "Arya Electronics and Communication, baradeo, godowlia, Varanasi-221001"ON 31ST JANUARY'08.
THE DETAILS ARE THE FOLLOWING
BSN/IMEI NUMBER-[protected]
RSN:RNK7Y2WOOTYW
SKU:HSNKOIB12505
BATTERY-[protected]
and from the month of febuary its not working.nokia man said that software has disappeared.and when i went to nokia repair centre ie, "ELITE COMMUNICATION, D 59/103 D1, SIGRA, VARANASI;CONTACT NO.[protected]"AND EMAIL ID [protected]@NOKIACAREINDIA.COM..they said it would take a month or more.sir i have not been using my cell since that day and quite disappointed the way they treated me.sir i will be obliged if you can do something and yes i claim for a new mobile of the same set number.the if i dont get one i will go to consumer forum..
SNEHIL ARYA
[protected]