[Resolved] Nokia 5230 — Defect

Sanchit

from Hubli, Karnataka

Address:

Dharwad, Karnataka

I bought a nokia 5230 phone on 6 april 2010.The build quality of the phone is not good as the casing creaks while holding it. Also, sometimes the speaker makes a hissing noise when a beep is supposed to be heard.
Nokia seems to be selling defective units to the Indian customers.

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Aug 14, 2020

Complaint marked as Resolved

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Comments

krishcapri

from Gurgaon, Haryana

I had got a Nokia 5230 somewhere in the m/o Feb'2010. I started facing Display related problem in the m/o May'10. I took the same to the service centre and they rectified the problem and assured it would not re-occur again. However in less than a month the problem started again and had to take it to the same eervice centre for rectification. The Service Centre got it corrected again & said that Nokia 5230 Handsets are facing these problems of which Nokia is well aware of. That is why they have stopped manufacturing it and a new cheaper Handset with the same features 5233 is now there in the market.

The one i had purchased shook my confidence in NOKIA. I have brought several Handsets for me and my family members but i dont think that i would now receommend this to anyone...

rajan k

from Chandigarh, Chandigarh

i have a new 5230 nokia mobile set this is same complaint it several time automaticaly display brightness is down and dark than i check display seting do to up what can i do plz any one answer to mail [protected]@yahoo.co.in

arindom17

from Mumbai, Maharashtra

NOKIA / NOKIA 5230 — Defective handset sale to customer

Dear Sir,
We purchased a Nokia 5230 on 30/01/2011 from THE MOBILE STORE. From the 2nd day we found some vibration was coming when any songs played or ring ringing.
We reported this defect to Mobile Store. They said it was repairable, but they cannot replace the set, and then made a comp to Nokia web. One Customer care exe called us & advice to repair at nokia care centre. Than we go for repaired at kolkata (KaliGhat centre ),they kept this set for three days & force to take a AMC from them in warranty period ( AMC number [protected] dated 28/06/2011 ), after three days, they delivered our set, at time we found the above mention vibration was not there. After one month ( 19/07/2011 ) ageing total sound was off on our mobile, no sound is coming from set ( no music/no ring ), but when i put my head phone on the set, then sound is coming through ear phone.
So my kind request to you pl arrange to replace my phone, because i spend my money ( 7269/- ), it was accumulate for a long time to buy the set.
With Regards
Sudipta bose & Arindom bose
[protected]