Nokia 5300 — WORST MOBILE MANUFACTURER COMPANY

RECENTLY, I HAVE DRAWN AN APATHY WITH THE NAME OF NOKIA MOBILE PHONE AS BECAUSE THEIR CUSTOMER SERVICE IS ENTIRELY IRRESPONSIBLE AND TOO MUCH BLOODY IN THE SENSE THAT THEY HAVE NO FEELINGS ABOUT THE PROBLEM OF THE CUSTOMER. I WISH TO SEE THAT WITHIN NEXT 2 MONTHS HE/SHE WILL SURELY BE ASSASSINATED BY FUNDAMENTALIST THAT WHO IS THE PROPRIETOR OF THE NOKIA COMPANY. MY PHONE'S IMEI NO- [protected].

Nokia — nokia - worst mobile manufacturer

i bought 1200 (low end model of nokia) during the month of march for my mom. till date she used that phone only for max of 1 month only that too intermittently. rest of the days the set was with nokia care only. this was my 3rd service and everytime i go to ask that mobile they say, the mobile is with Company.
During my first service they told me to come after a week. i went and then they said still they have not received any details from company. by second week they say that without charger and battery they cannot replace and then they took 2 more weeks to get me the mobile(that too they have not given the battery). They claimed that they had replaced my mobile with a new one (which i dont think have happened).
The same is now repeating for the third time. this time i gave mymobile on 25th sep, 2008. after that i visited more than 5 times. They told me to wait for a while (a min of 15 mts everytime). after that they will say" sorry sir, the set has not come. still with company".

what Nokia company is doing with my mobile??? Have i purchased mobile for servicing regularly and for not using it. if the company says that it cannot be done, i will think that i have donated a poor company with Rs 1200 (not only me - many more n this society).

Thank god i have not gone for high cost mobile which i always prefer other brands (i have changed 6 such models which i have still in working condition)

people should make Nokia realise this fact and work on that. Also have a look on Nokia Care centres.


Regards,
Unsatisfied customer of Nokia.

Dear Sir/Madam:

I am writing this letter to you after facing lot of problem of my Nokia N 70 M mobile phone. I kindly request you to give the attention for my complaint.

I have purchased a Nokia N 70 mobile set at the price Rs.9600 in Bangalore one year back. The thing is that it is now one year over but I have not used this set properly one month because of major software problem.

Now I want to precede the complaint about my handset Nokia N70. On 26 march 2008 I was purchased it. Three months after I came to know that battery back up is very poor. Then I made a complaint to Nokia care center at Bangalore. Regarding my complaint they made software flash on two occasions but problem remained same. Then I took it into Nokia care center at Shimoga. There also again software flash was done but no use. Like this I have visited 4 times to shimoga care center. In the 4th visit they decided to change the battery, so they kept it with them, after one month 20 days I received it back with same problem. But I never kept quite because of high tension. Again I have visited another Nokia care center at Bangalore. There they found some problem in software and advised me to send the hand set to company in Chennai. So I have sent it to them. Then after one and half month I got it back with additional problem like very poor network searching and songs are not storing in the folder. Now this is the 6th visit of Bangalore Nokia care center that time they advised me to send it to Delhi. So I has agreed and sent them, then I have received it back after 25 days with worst panel cover with lots of scratches. So I have refused to take my handset. Then they changed the panel cover and gave it to me. So now I am using the handset with lot of additional problem. I had high regard of Nokia Company but after facing lot of problem with this handset I got upset. whether I should blame this company or hurt my self. I am not satisfied with this set. Half of the year it was in service center. Please you people only think that, after spending so much money for this set, if it don’t work then how can we bear this pain. Please understand my situation and give me the justices. It is really shame for me to having such a costly phone with out working condition. I hope you will do the needful to me. I am looking forward for your reply with some solution for this problem. This is my contact e-mail add: [protected]@yahoo.com.

Phone details:
Purchase date-26.3.2008
Code- 0539276
Model- N70M
358080/01/087138/2

Thanking you

Hi, I’m V.K. Srivastava and I’ using Nokia from past 15 years approx. [i.e. from Nokia 5100 to Nokia 5800] especially for two reasons:
1.Battery backup
2. Rough & tuff handset

For such Goodwill [Battery backup & Rough & tuff handset] its price is quite higher than other handset Company. Almost from last 2 years, now some other 3-4 branded handset companies give tuff competition to Nokia in Indian market on the basis of some advance features / options, These are:-
1. Dual Sim
2. Metallic body
3. Higher mega pixel Camera [Sony Satio – 12.1 mega pixel]
4. Large Display screen. [Sony Satio – 3.5”approx., LG-BL-10cm]
5. Slimmer in size
6. Blinking light features on the top right corner of the handset. [Samsung R220]


I suggest Nokia to work hard on my above suggested points [features / options] if they really want to maintain Monopoly in Indian Mobile market as like earlier because large group of Indian people wants above mentions features in their Nokia handset in cheap price because cost of living in India is much lower than other countries. Personally I’m anxiously waiting for Nokia X6 [16 / 32 GB] in Indian market almost with the price of Nokia 5800 or quit higher.

My good wishes to Nokia
-V.K.SRIVASTAVA Mobile.[protected]
GUWAHATI, ASSAM, INDIA