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Nokia Care - Handset broke and given Nokia care for repair...

 
3 Reviews
User
  Malay Singh
Hi,
My cell fall down and was not switching ON the power and given to Nokia Care point for repair on 15th April 2009, they told that they will inform me what is the problem in max 3 days, and till now they didnot call me, I called him on 3rd day then they told that concerned person is not there so THEY WILL ARRANGE CALL BACK on next working day.Till now they didnot call and when I saw my JobSheet Number to check the status online then status shows that closed without repair.And when I am calling NO ONE IS RECEIVING the call.THE WORST SERVICE I EVER SEE IN MY LIFE.

Malay Singh
Complaint comments 2 Comments     Updated:
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complaint of handset - Nokia Care

i bought a new handset model no.1661 under product code no.0573014 under esnime no.354198036902876 g.s.m. The basic quality of handset is transceiver & transmission in which the said handset is failed to accomplaint it as per the jobsheet no. 114433527/090924/15.dated 24-09-2009. According the jobsheet transreceiver is dead which is the basic technical manufacturing defect in the handset leaving many question about quality control & alongwith the marketing company.Therefore it should be replaced immediately with new one. According to Dexter digital lab. at rohini sec-3, they are not support to issue standby handset but during the hot exchange, they agreed to issue standby set on 29-09-2009.According to them minimum 14 working days should be taken to entertain the complaint without maximum time-limit.which shows their inability to provide after sales-services.
N
User
arimstc  
 
My nokia handset model no...7210 supernova.this set sometime hang and this
set broght 2yers ago.this set some content are not deleted and my mob no..9402108518.this set sometime autometical switchoff.and batary loss.My email id...arimstc@gmail.com, arimstc@yaho.com, arim123@rediffmail.com.
thanks
yours faithfuly
Arindam Chatterjee

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    Nokia Care - Handset broke and given Nokia care for repair...