[Resolved]  Nokia Care Center — Accessories not returned

Address:Bangalore, Karnataka

I gave my Nokia 5800 to the Nokia Care Center in Bangalore.

Name: Accurate Care
Address: #514/A, 1st Floor, 80 feet CMH Road,
Opp ICICI Bank, Above Optolabs,
Indiranagar,Bangalore-560038
Phone :[protected]
[protected]

E-mail: [protected]@nokiacareindia.com
The phone was having a display problem.
After checking the phone, they said have to send it to Delhi for the service and will take 10 days. I agreed and gave the phone and they returned the battery,SIM and memory card. When I asked about the sylus, they said, it is entered in the form which is duly filled that sylus is recieved. When I got the phone back after 14 days, back panel of the phone was replaced by a 5233 or a 5230 back panel and also the stylus, which we can identify by color change. When I asked for my sylus and panel,the Manager of this Care Center (Punith Kumar B.A) told we don't have the Nokia 5800 stylus and panel. After checking other phone's which were given for service, they said we checked here and didn't find. Punith was arguing with me when I am asking for my phone's Stylus and back panel not a new one.
And what these people are doing is just replacing the other phone's accessories.
Please do take necessary actions against this and we are buying things not to just be satisfied with a duplicate one.
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Aug 13, 2020
Complaint marked as Resolved 
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it does take place more often.
Hi,

Sorry to hear about your experience. Please write to us on
[protected]@ovi.com and do leave your contact. We will have
someone from the team connect with you.

Regards,
Team Nokia

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