[Resolved]  Nokia — MOBILE APPLICATION

Address:

Pune, Maharashtra

i purchased mobile application quickoffice pro from ovi store but i got trial version i contacted nokia care, people say me that contact on support.web.[protected]@quickoffice.com after that i contact on this mail and provide my all detail regarding purchase and my phone detail ,finally i recived mail from this id which is below

Jake (Quickoffice Customer Care)
Feb 22 07:56 am (CST)

Hello there,

I apologize for all the inconvenience this has caused you. I am unable to find any transaction with the information provided.

Quickoffice does not handle application delivery for purchases made via the Ovi store. To request a help from Ovi directly, please visit this link:
http://support.ovi.com/osc/en_GB/contactus

Kindest Regards,

Jake
Customer Care Advocate
Twitter.com/QuickofficeHelp | Community.Quickoffice.com | Youtube.com/QuickofficeHelp

WHY THIS HAPPEN IT IS NOT NATURAL LAW

purchase confirmation mail

FROM NOKIA

from: Nokia Store <[protected]@payment.ovi.com>
to: [protected]@gmail.com
date: 20 February 2013 11:19
subject: Your purchase confirmation number[protected]
mailed-by: payment.ovi.com
Signed by: payment.ovi.com

Thank you for your Nokia Store purchase Ashok Arjun khade.
Please retain this purchase confirmation for your records: This e-mail contains your purchase number.

Purchase number:[protected]
Purchase date: 20 February 2013 11:19:04 IST
Charged to: Your Vodafone phone bill

Purchase description Price
Quickoffice® Pro Rs. 25.00
(plus applicable taxes)

This e-mail was sent from a notification-only address that cannot accept incoming e-mail.

The Nokia Team
Nokia HCL Mobile Internet Services Limited
Flat no. 1204, 12th Floor, Kailash Building,
Kasturba Gandhi Marg,
New Delhi - 110 001
Service Tax ID : AANCS2128RSD001 (Online information and database access or retrieval service)