Nokia N 97 — Unlawful sale practice

Dear Sir
I have purchased a Nokia N 97 one month ago but I am not satisfied with the performance of the mobile set with following region

1. The said Model N 97 (Sl No [protected])is not a such type of set to spend Rs 32000.00
2. All functions of the set is configure in such a haphazard manner so that it become useless for user
3. 120 MB of ram has been given in the set but only 30 to 35 MB is free for other applications so that the Operating System runs very slowly
4. The set is always comes in to hang mode
5. Ones we open any application that will remain opened after exit, due to that the set become hang
6. The set is not supporting BSNL SIM( as admitted by your area officer Mr. Manoj over phone ) while you haven’t toled during the time on purchase
7. Every time we have to switch off and on to make any call, because of that the battery system of the mobile set affected badly.
8. The set become hang 15 to 20 times in a day
9. Battery back up is very low only 2 hour (approx)
10. The set switch off during the period of stand by (as per your advertisement 420 hour is your stand by backup )
11. Your NPD and other dealer are not showing the feature of the mobile on the time of purchase than how can any customer comes to know the pros and corn of the set, we are bound to purchase the set on the trust of your brand name , the set is selling under seal pack condition and we comes to know the future only after purchase
12. We have to purchase the set only on the basis of advertisement and browser
That’s proofs that your are crossing the law of consumers rights (Consumer Protection Act)
13. Because of your fraudulent advertisement , I am feeling cheated by Nokia , after purchase of the set
14. I have purchased the set after seeing the advertisement of the product and the trust on the NOKIA, and the product very is slow in compression to advisement
15. We are using 15 NOKIA products in my family but its matter of great sorrow that the N 97 is disturbed my peace since the date of purchase
16. In the nutshell I am not satisfied with N97 and I am feeling that Nokia has cheated me, you are requested to return my MONEY and take back your failure product as soon as possible
I have visited Nokia care with my problem and no body has solve my problem. I need not to hold this product longer and please take back your product and refund my money.

And please tell me, why shouldn’t I go to Court of law because of your impractical, illegal , unprofessional selling method in the country
you are requested to please look into the matter at your end, I am wating for your positive response
thanks
RITESH KUMAR TIBREWAL
DEOGHAR -814412
JHARKHAND (INDIA)
S