[Resolved]  Nokia N73 Music Edition — N73 with airtel sim stolen

I lost my nokia N73 music edition mobile with IMEI no: [protected] with airtel postpaid sim with number [protected] a few hours ago at the Casualty department of Govt. Medical College Hospital, Kozhikode, Kerala. Kindly help me to recover my handset as it contained important data in it.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Nokia N73 (Music version) — Stolen

Model: Nokia N73 (Music version)
IMEI number: [protected]
SIM card inside: [protected] (Airtel)
Date of purchase: 22 June 2006
Date of theft: 1 January 2011

Dear Sir,

My mobile handset of the specifications above was lifted from my pocket while I was having a meal with my family at the following address somewhere around 5:00 pm - 5:30 pm: Chacha Jee, V3S Mall, 3rd floor, Laxmi Nagar, Delhi.

On realising within minutes that my phone was missing, I called the number above from another phone. The person who attended the call at the other end first called me at a place to hand it over. When I found no one at that spot, I called him again. This time he asked for a ransom. I was amazed to hear that he also wanted me to tell him the PIN and unlock codes!

After bearing with this nonsense for a while, I handed over the call to a policeman in the vicinity. The thief then disconnected the line. Thereafter, no further calls to [protected] could be made, as I was constantly told by a recorded voice that the number was "not reachable". This indicates that the thief must have, after being threatened by the police, switched the device off and removed the SIM card from inside.

I registered the complaint at the Preet Vihar Police Station thereafter, but could tell the cop who received my complaint the IMEI number only after returning home. The police have assured me of putting the number on its mobile phone tracker device. However, it also showed me a few months' old pending case wherein a thief could not be traced despite the police being able to trace all the calls being made from the device using a new SIM, as the thief had given a fake address at the time of purchase of the new SIM.

My mobile service provider Airtel has been informed of the theft. It has blocked the mobile number, but pleaded helplessness in being able to block the device.

Given this scenario, is there anyway that you can help me turn my stolen Nokia N73 handset inactive, so that the thief is forced to return the set or abandon it in frustration?

Regards,
Surajit Dasgupta,
14 Ras Vihar,
99A Indraprastha Extension,
Delhi 110092.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Nokia India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    7894
    Pending
    0
    Resolved
    3915
    Nokia India Phone
    +91 12 4483 3000
    +91 22 6776 9000
    +91 33 4006 2264
    Nokia India Address
    SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
    View all Nokia India contact information