[Resolved] Lenovo Desktop — Not attending complaint as well as updation of warranty | |
Not attending my complaint even in still original Ist year warranty period MODEL 53131CQ SL NO. 1S53131CQMB11558 LENOVO COMPUTER I have purchased above Desktop from M/S FORE SOLUTION at Sector 34 Chandigarh on dt. 13.12.2008 vide Invoice No. 789. I have faced trouble many time with this product i.e. some times non functioning of speakers, Camera, windows corruption. I have talked the concerned but it is my dismay, it remained unattended from them even within original Ist year warranty period which is unfortunately going to be lapsed tomorrow . At the time of purchase, the supplier firms assured me by saying that, They are authorized for service support if need in the future so, it will be better to purchase from them only. As I am having complaint therefore talked to the said authorized supplier to undertake my complaints to eradicate the problem of this product, but surprisingly my all the efforts gone in vain. I am failed to understand, if they are authorized for giving service support then why are they suggesting me to contact to the customer care. As on contact with Customer Care they bounce back the matter by saying to contact local service provider i.e. Fore Solution, 34, Chandigarh. This is a clear cut example of Misconduct and Misbehavior from the LENOVO Company, as Fore Solution, Sector 34, Chandigarh are representing them and not providing services which are my deemed right as I have paid hard earned money for said product. Further to add here that during purchase, I had opted two items under scheme at that time i.e. 1. Printer and 2. Extended warranty period 1/1/1 to 3/3/3. For which I had received the printer only. In regards to the extending warranty, even of various requests, the company did not send me the required Authenticating No.for registering my said Desktop for upgrading the warranty. How ever the Redemption Cell, Chennel Technologies, A 74, sector 2, Noida 201301, replied me on dated 17/12/2008 by Email and atteched copy of this Email, with mentioning reference code number RED[protected] in order to redeem the gifts. Again I warned to the quarter concerned of the company to take urgent and Immediate step in this regard otherwise, I have only way to knock the door of honorable Court. MY NAME: Parmod Soni ADDRESS: VPO. Ghanour, Rajpura, Patiala MOBILE NO. [protected] EMAIL ADDRESS: parmod.[protected]@rediffmail.com Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
lenovo desktop — service centre is not providing new hardwares!!!
Im a customer of lenovo desktop.im facing a lot of problems related to hardwares of my PC.
I launched a complaint for 'Hard disk drive'...and it has been replaced before 1 month.
Now again it is malfunctoning. we do not get any warranty for the replaced hardwares and they are taking its advantage..as they replace old parts.
so plz take any strict action against them.
Im a customer of lenovo desktop.
im facing a lot of problems related to hardwares of my PC.
I launched a complaint for 'Hard disk drive'...and it has been replaced before 1 month.but problem continue to change of new hard disc so i think original problem of mother board but they do not any action and few day my cd drive not read the data and some noices they playing so not sent the part of customercare
so plz take any strict action against them.
im facing a lot of problems related to hardwares of my PC.
I launched a complaint for 'Hard disk drive'...and it has been replaced before 1 month.but problem continue to change of new hard disc so i think original problem of mother board but they do not any action and few day my cd drive not read the data and some noices they playing so not sent the part of customercare
so plz take any strict action against them.
MODEL 53131HQ
SL NO. L902593
LENOVO COMPUTER
I have purchased above Desktop from Mr. akshat maheshwari on dt. 15.04.2009 I have faced trouble many time with this product i.e. my hard disc is large noices so i have complain so service center rajkot change my hard disc but this problem continue to new hard disc and some time my cd driver not read the data and and he large noices to reading time. I have talked the concerned and lock the case no. L9CH00J5 on 17/12/2009 and he say your part changeing shortly. it
i have good knowledge of computer so i think My mother board is folty so i have submit the complant of sevice engineer but they do not any action i am an advocate so my work very rushly to computer but my computer not working last ten days so i have face many troble
This is a clear cut example of Misconduct and Misbehavior from the LENOVO Company, as Fore Solution, representing them and not providing services which are my deemed right as I have paid hard earned money for said product.
Further to add here that during purchase, I had opted two items under scheme at that time i.e. 1. UPS and 2. Extended warranty In regards to the extending warranty,
Again I warned to the quarter concerned of the company to take urgent and Immediate step in this regard otherwise, I have only way to knock the door of honorable Court.
SL NO. L902593
LENOVO COMPUTER
I have purchased above Desktop from Mr. akshat maheshwari on dt. 15.04.2009 I have faced trouble many time with this product i.e. my hard disc is large noices so i have complain so service center rajkot change my hard disc but this problem continue to new hard disc and some time my cd driver not read the data and and he large noices to reading time. I have talked the concerned and lock the case no. L9CH00J5 on 17/12/2009 and he say your part changeing shortly. it
i have good knowledge of computer so i think My mother board is folty so i have submit the complant of sevice engineer but they do not any action i am an advocate so my work very rushly to computer but my computer not working last ten days so i have face many troble
This is a clear cut example of Misconduct and Misbehavior from the LENOVO Company, as Fore Solution, representing them and not providing services which are my deemed right as I have paid hard earned money for said product.
Further to add here that during purchase, I had opted two items under scheme at that time i.e. 1. UPS and 2. Extended warranty In regards to the extending warranty,
Again I warned to the quarter concerned of the company to take urgent and Immediate step in this regard otherwise, I have only way to knock the door of honorable Court.
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lenovo desktop — Its Product after 1 or 2 month of waranty period it wil be damaged
My desktop DVD RAM Will damaged after 1 or 2 month of warenty period i will complain for it there have no rsponse from lenevo customer care.