On Dot Courier — Non delivery of consignment no.[protected] dated 27 Feb 2010

The complain is regarding consignment no[protected] dated Feb 2010. The said packet was sent by shri Sunil Kumar Singh, G-2 Badal Apartment North SK Puri, Patna -13 Mob: [protected] to shri Alay Kr. Barah, Reach India, 20D, Belvedier Road, 2nd Floor Alipore, Kolkata, PIN - 700027 phone no.[protected], india through On Dot Courier headquartered at 8/42, Kirti Nagar, Industrial Area New Delhi- 110015, Phone[protected].

The said packet was supposed to be delivered by the said courier within 3 days. However the On dot courier neigther delivered the packet nor it has bothered to inform us the status of the packet till 17th march 2010 after our repeated requests.

It may be observed that the packet contians bills and vouchers to be settled on time. Due to non delivery of packet i received a loss of Rs. 1,00,000/-.

Therefore the compain against the courier company should be registered.

Sunil Kumar Singh
G-2 Badal Apartment North SK puri, Patna -13
Mob: [protected]
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Respected,

I had couriered on 09/02/2011, from Vapi, This packet is still not delivered to the desire destiny. The service provider not sharing any information and always keep my call on hold after picking the call. I had registered the complaint on phone helpline, I send the copy of complaint to the Delhi office but no reply.

Your sincerely
Indrajeet Thakur
Vapi, Gujrat
Mob:-[protected]
E-mail ID:[protected]@yahoo.com
I am writing you this mail to divert your kind attention towards the kind of services on dot couriers are providing to their customers.
I had booked a parcel worth more than 3000 /- from Vapi to be delivered Muzaffarpur with the AWB no as[protected] dated: 09/02/11. But it is not delivered till today 18/02/2011
And when I am tracking my consignment on your website it was always showing Delhi.
And I talked many times with customer care in Delhi as well vapi but they always told me, we are searching.
I want to know who will be responsible for it. And whether my courier will be delivered or not.
I asked them, these people response is so bad ...they just pass on days and giving me not any answer ...just make me go from one place to other and even being a gir they talking to me very rudely..I just want my things back.
Looking into the seriousness of this matter I request you to please help me by finding out the parcel, which is quite precious and important for me.
Plz do the needful at the earliest.
Your sincerely
Indrajeet Thakur
Vapi, Gujrat
Mob:-[protected]
E-mail ID:[protected]@yahoo.com
i use all the courier, this time i hear about onndot courier and i think it gives good service. i sent parcel from chennai to guwahati on 16/07/2012 but still they didnt receive. i try all the customer care no but non is in use. i will simply say we have to file against this ondot courier. its not call the service to the customer but its cheating to people...i split on this service and the ceo on ondot stupid service..

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