[Resolved]  On Dot Courier Service — lots of harraasment

Address: West Bengal

i have purchased a neck less set from sakshi jewelry (online)on 26.07.2013. they have dispatched the item on 26.7.2013 with no[protected] by on dot courier.
the kolkata office of that courier agency sent the item to murshidabad (berhampur) on 31.7.2013.
and murshidabad office sent the item to thier sagardighi office on 1.8.2013.
my address (manigram) is just10 km from sagardighi.after 1.8.2013 they have not contact me to get my parcel .i make a contact over phone.but still they are not showing any interest for the parcel .i am waiting for it

i have tried hard to get my parcel after so much delay and after almost 50 phone calls i have collected this whole operation .


this is my worse experience with this type of courier agency
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Aug 14, 2020
Complaint marked as Resolved 
 
3 Comments

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on dot courier service — lost courier

I have despatched a courier through your service from Pune on Thursday, 20 August. The destination is Dwarka, New Delhi. The docket number is[protected].
Your representatives are telling me over the phone that this has not been delivered yet because it's been misplaced by them, either at the Pune office or Delhi office. However, no one is willing to tell me where exactly this has occured. I shall be pursuing this matter through legal counsel, if I do not receive a satisfactory reply from your end by tomorrow. Your staff is least co-operative over the phone and refuse to answer it also. I've wasted 3 days trying to get them to answer my calls. I hope you understand the gravity of the situation and respond accordingly.
When I tried mailing the above to the email id mentioned on their website, it bounced back with a permanent delivery failure notification. Shocking!
Eklavya Malhotra.
[protected]
i have also send the material by air but we didn't receve the material. it is very bad courier service i ever seen.

delevery and pick up

on dot couriers & cargo ltd okhla-phase-11 new -delhi-110020

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