[Resolved] On Dot Couriers — Courier delivered after 8 days | |
Here i am bringing to notice the kind of service on dot couriers is offering to the customer. Document courier was booked from Ludhiana (awb#[protected] on 30th march for Tirupur. After 5 days on 4th april when i didnt recd the courier and tried to located i was suprised to know that it is lying in Mumbai since 1st april and no body is bothered abt this courier. Somehow i pushed the courier and it came to tirupur off on 5th. I called the local office on 6th apr and they said that it is on outward delivery when i didnt recd the courier whole day, next day i again called them and they gave me excuses like we have a manual system i hv to search call me after 10 mins, Later again i called them and i got new excuse sir ji there is no electricity. Third day again i called them and they said there is shortage of manpower today plz bear sir. Finally i asked their off addres and i collectd from them. Bloody hell no body is worried that courier is lying for 2 days . All are giving simply excuse. Since the courier was having important docs which i need to submit to office as i got late, i was slapped a fine of Rs 1000. Who will bear this . If this is the service they goona provide to customers then there is no use of these non sense couriers. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
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+91 11 4987 8888 [Delhi Customer Care]
+91 75 0690 8093 [Mumbai Customer Care]
+91 83 7700 5342 [Delhi Customer Care]
8/42, Kirti Nagar Industrial Area, New Delhi, Delhi, India - 110015
i m prsident of RWA kalyanvas delhi 110091
Application Number [protected]
Coupon Number [protected]
PAN Number APPPS7407F
Applicant Name DHARAM PAL SINGH
Status CARD DESPATCHED
Despatch Date [protected]:00:00.0
Despatch Details DEL you are coriar man coll me but not reaching at 24 hoar opan my home pan card not Delivery i am cllass one officer i inform you my pan card or any document RUD or meshing farther action you are company in tha canjumar Cort my pan card imidetly tek my home cont. no.[protected] despatch id 54123368 todey coll me u r md