On Dot Couriers & Cargo Ltd — Courier not yet received

Website: www.ondot.info/

I am Ravi kumar from Indian Institute Of technology Kanpur. My sister has couriered me rakhee and precious gift from Kota ,Rajsthan via (Puja Express courier & Cargo shop) and this shop is using ON DOT Couriers & cargo LTD . But that very courier is not received by me Yet . i tried to contact the kanpur branch of this ON DOT Couriers & cargo LTD but nobody is receiveing my phonecalls . I am attaching my shipment status which i quired from the website of above company. I am assuming that this consumer complaint service will Help me and many other peoples bothered by such problems and will take strict action against above Company . Thanks in advance.
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    On-Dot Couriers & Cargo Phone
    +91 11 4987 8888 [Delhi Customer Care]
    +91 75 0690 8093 [Mumbai Customer Care]
    +91 83 7700 5342 [Delhi Customer Care]
    On-Dot Couriers & Cargo Address
    8/42, Kirti Nagar Industrial Area, New Delhi, Delhi, India - 110015
    View all On-Dot Couriers & Cargo contact information