[Resolved]  Onida 1.5 Ton Split AC Model S12trd - G3 / S18trd - G3 — big noise coming when I switch on the AC every time.

Address:

Chennai, Tamil Nadu

we bought the AC on 03 Mar-12 at Sekar stores, kodambakkam, chennai.
From the day we start using the AC, there is a noise coming once I switched on the AC and it is keep on continuing in between. We informed the dealers on the same day and they said, they will change the new AC within a day. Now it has been 3.5 months over and everyday we are calling and discussing the issues with them. So many times the customer care persons came and noted all the points but no rectification measures taken. They are telling us that the same model is not available with them and they will give new AC once they get the one.
These are the persons so far we contacted but no body has taken any action. Their talking is like CHEATERS and we are not getting any response. They are also cheating other customers from SEKAR STORES chennai, Kodambakkam with useless machine selling.
Detials:
ONIDA 1.5 ton Split AC model S12TRD-G3/S18TRD-G3
Date of buying: 03 Mar-2012
Cheated person at SEKAR Stores: Mr. ARUN, mobile no: [protected] & Rajesh ONIDA care, no: [protected].
These 2 gentle men are not even picking the call and responding but telling directly that the ONIDA COMPANY is cheating the customers and they already received so many complaints like this.
SEKAR STORES and ONIDA both are cheating customers by selling unused products to the customers and making the people unhappy and trouble. Take necessary action immediately and help me out to solve my problem. I want to get back the original machine before my warranty expires.
Thank you.
Mr. Anbukalainesan, Kodambakkam
Senthil-[protected]