[Resolved]  Onida 29 Inch Oxygen 300 TV — No response from even the senior manager at Onida service.

This is what I have to share regarding Onida Service in Bangalore.

I have a Onida 29inch Oxygen 300 TV set. It is in warranty period. The TV had flames inside on 01 March 2009. On registering a complaint. The engineer turned up only on 06 March.
There were commitments that engineer will visit and nobody turned up until 06 March.

The PCB was collected for repairs and the commitment for replacement was 12th March.

Until end of 12 March nobody even called to give the status.
When called on 13th March, it was said that the TV will be repaired by 14 March.
Again as usual no response.

I had to visit The Adonis Service center on 14th March.
To my surprise, I found that nobody had looked at it and they cannot tell me, what is the problem and when will it be repaired.

I called up the Bangalore service head (Mr Prasanna).
However he is very much part of the same culture.
He committed to call back and never called back.

Pls. think twice about the service when you decide to but Onida products.