[Resolved]  Onida — AC Complaint not resolved in 4 Months

Address:

Delhi

Dear Sir,
I have Lodged numerous complain on mail as well through telephonic conversation(Onida Management team & Grievance Cell). But this complain Dated 12-April-2013,Complain No:1304A[protected], Modal No:AC W018 -WAC [Serial No:0804KA003686] & Modal No:ACW018 -WAC [Serial No:4KA003096] Date Of Both AC Purchase: May-2008, And AMC Extend date 22-June-2012 To 21-June-2014.

The whole summer Season has been passed in Lodging Complain Or in mailing You & Your Service Center/Grievance Department For Resolving my Complaint But After 4 Months also My Both A.C Conditions is As it.

Onida service department took my ac two times for servicing in Service center,i don't know what they do in my AC still now it is not in working condition,& another A.C got Riffled more then 2 times & it's PCB got Changed 5 times in last 4 Months but A.C Compressor/Riffle are regularly leakage,Fan Not worked Properly & New PCB not supported in my AC.

Sir After complain on Dated 12-April-2013,Complain No:1304A[protected] , Onida service center not resolve my complain in 4 months , i have already mail Onida Management team & Grievance Cell but they not reply me / Not take any necessary steps regrading resolve my Grievance.
Onida Management team & Grievance Cell ,The Concern Persons Are:
Gulu L Mirchandani [Chairman & Managing Director],
Vijay J Mansukhani [CEO & Managing Director],
G.Sundar [Director],
Anoop Pillai [Co. Secretary & Compl. Officer],
SK Jain [VP-Sales & Service]

the All conversation Mail copy attached along with this complain.

In last 4 months Onida department Harassing me,Not Provided any services my both AC Under warranty 22-June-2012 To 21-June-2014.

Now i don't want to repair Faulty AC Because they are not working so please register my complain for Grievance Regarding change my defective AC.


Regards,
Name:Arvind Sharma
Mail Id:[protected]@gmail.com
Address:Paschim vihar New Delhi-110063
Phone no :[protected]
[protected]