[Resolved] Onida Air Conditioners — Service Complaint In Warranty. | |||
I have purchased ONIDA 1.5 ton Window Air Conditioner ( Model No. WG 18 ) on 01/05/2009 with one year warranty. My AC was not working properly on 25th April, 2010. I have given complaint request to the customer care on 19th April, 2010 with the complaint No. '[protected]'. The technician visited my home on 20th of April, 2010 and told me that my AC requires an electronic instrument which is not in the stores.They can fix my AC only when they got that instrument from the company ONIDA. I recalled in customer care on 21st April, 2010 for the same and got the new complaint No. '[protected]' & '[protected]'. Today is 30th April, 2010 and they are not providing any information regarding when they will rectify my AC. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
AC was to working properly since 18th of April, 2010.
Reply
I m Puneet Malik from Panipat. From last 20 years we r using the products of Onida but this time the dealer BALAJI HINDUSTAN ENTERPRISES (G.T. ROAD. NEAR H.D.F.C. BANK) has done a big fraud. Because last year we bought a split AC and that time he sent a used AC to us and the stabilizer was also not in work. We did not complaint for them but now when the compressor of AC is not working then no one even the service centre and the dealer is not taking the responsibility even they are not listening. And they are saying that you have to pay the charges for gas and service. But there is 5 years warranty of the motor of AC and compressor is a part of motor. So I want to post this complaint. My phone no. is [protected].
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+91 20 2837 5561 [Mumbai]
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MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093