Onida Airconditioner — Changing the compressor

Address:Ghaziabad, Uttar Pradesh

We had purchased an onida ac in april 2008.This season when i called an ac person to do the servicing, i was informed by him that the compressor was getting heated up very quickly and hence would trip and it was on the verge of conking off.He did not do the servicing and asked me to call the company people.I did so about 15 days back.Their person came last to last saturday and checked.He said that the compressor would have to be changed.After that we kept calling and they kept giving excuses that the compressor would be coming from bombay.Last friday when i told them that i was going to register a complaint with the consumer court they told me that they would send someone the next day to check the ac once again.That was a week ago, noone has come since then.Their intentions are very clear.Am tired of calling them again and again.Hence am filing a complaint against them.They have to change the compressor as the warranty period for it is 5 years.
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Dear Sir,

Kindly send your Address and contact Number for necessary support.

Thanks,

Sarah Pereira
Customer Care
Mumbai

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