[Resolved] Onida Authorised Service Centre, Annanagar / Onida Split Ac — delay in service | |
I had given a complaint to "Onida Authorised Service Centre" 100/3, T Block, 3rd avenue, Annanagar, Chennai - 40 (phone no.[protected] on[protected] stating that my Onida one ton split AC was not working since the power supply to the stabliser was off. I was given complaint no. 26380359 and informed that the technician will attend to the problem on[protected]. But till today[protected], no one from the service centre had come and I had given a reminder to the service centre. I am still waiting for the technician. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
actually we purchased a new ONida splitt AC ...it was not working properly...we have given the complain to the custmer service center...what they r telling is that they will attend it today nu..but from 25th may 2009 (for the past 8 days)onwards they r telling like that only..but no technician came to repair that still we r in guarntee period itself...ondia customer service is very very worst.
Onida AC — Delaying AM service
Hi!Am Geetha homemaker,we buyied a Onida A/C and we are maintaining it properly.Once a person came for service had told me about the AMC(Annual maintenance) i thought it was a good deal and paid for it.But after 4 months they didn't come for service,so i called and registered a compliant on Ondia customer care.They told me that the person will come for service,untill now (after 2 months from registed compliant) the person had not come for service.I need a proper response from their side otherwise return the money i had paid for AMC....
Dear Sir,
Kindly send your Address, Contact Number or Complaint Number for necessary support.
Thanks& Regards,
Sarah Pereira
Sr. Exe. Customer Care
Mumbai
Kindly send your Address, Contact Number or Complaint Number for necessary support.
Thanks& Regards,
Sarah Pereira
Sr. Exe. Customer Care
Mumbai
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+91 20 2837 5561 [Mumbai]
+91 22 2820 0435 [Corp Office]
+91 16 1323 6835 [Punjab]
MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
Today again I was assured at 2 PM, till 4PM their technician was not reachable on his mobile! After waiting for so long, we got frustrated and called the same number to find the status, every time they disconnect the line and next moment the line will be engaged. I think they have caller ID and avoided my calls for more them 10 times. Today I spent more than Rs.100/- to contact them and never expected this irresponsible behaviour.