Onida Color TV — ONIDA Color TV Poor Service

Address:

Bangalore, Karnataka

I am extremely disappointed with the response from ONIDA service team. Just to give a brief about our case, I’m one of the ONIDA regular customer from Bangalore and using almost all Onida products from day one. But recently my Color TV Model:21SLU250 got some problem and complaint registered, engineer attended the complaint and charged Rs.1500/- , but after he left my TV completly dead and not working, again i called but his mobile is switched off. my entire money got waste.

Details as below.
Complaint registered to Onida authorized service centre : M/s Adonis Electronics Pvt. Ltd - Wilson Garden, Bangalore

1st Complaint No : [protected]
Bill amount paid Rs.1500/- , Bill no : 4187 dt: 07 mar'13

This is really ridiculous, even after paying Rs.1500/- problem not resolved, why I have to suffer like this, now you tell me how to trust ONIDA.

2nd Complaint No : [protected]

Need ur help in resolving the above issues.


We have called so many times to your ONIDA service number and response was very bad every time they say that the technician will attend but till today nobody has turned to our residence for checking our compliant. As a customer I was shocked to see this. By seeing thisk kind of service attitude I have decided not to but any kind of Onida product itself. I have never experienced such kind of poor customer response from any company till now.

Thanks & Regards,

Nagaraj
[protected]