[Resolved] Onida G500 Color Mobile Phone — Refund Money & Memory card replacement | |
Dear sir, I have purchased a product name Onida G 500 Color Mobile Phone from homeshoping 18 .com my transaction ID was[protected] dated 21/02/09 through Cash Payment.I received the product on 06/03/2009 with invoice . when I received the product and check the function & quality was not actual as show in there television show, then I called up there customer care executive and defined my problem regarding the product he told your product will be picked from your address and it will returned to the concern merchant. Your money will be refunded through Account Payee Cheque at your Address. He provided me a service case no.also.But after continues follow-up No body came to collect the product then I have to courier it by myself at the invocce address M/s Girdhari Lal & Sons Petrochem Ltd. A-50, Okhla Phase -I, NewDelhi. But courier was returned back to me duse to wrong address was mention on Invoice.Again I asked for the refund of my money but Customer care executive reply me that your product can not be refund. due to enter the SIM Card in phone. I am surprised that what's the mean of Money back Guarantee. now even I did’t remember how much times I called them for my money only assurance is given. I got the 50% coupen on my purchase also . But whenever I call to customer care, they always transfer my call to another caller and phone hold continuously. this is my humble request I don’t care for my money but thing is that TV Home shopping 18 network should be severely punished & penalized so that in future they will be careful and they could not cheat any consumer I don’t want any other consumer feel badly harass like me so kindly give me justice Regards, Kuldeep Kumar New Delhi. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
4 Comments | |
Comments
Dear Sir,
Mene apki company ka product G500 bahadurgarh branch se kharidha tha jo mahine me 2 bar kharab hota hai or, 20 din tik hone me lgte hai, m apna paise refund lena chahta hu, kya ye possible hai ya mughe consumer court ka shara lena pdega, .
my contect no is [protected]
Mene apki company ka product G500 bahadurgarh branch se kharidha tha jo mahine me 2 bar kharab hota hai or, 20 din tik hone me lgte hai, m apna paise refund lena chahta hu, kya ye possible hai ya mughe consumer court ka shara lena pdega, .
my contect no is [protected]
Dear sir,
Maine Onida G500 kharida tha, jo ki ab kharab ho gaya hai .maine phone ko aapke service center me theek karne k liye Date 07/09/09 ko de diya tha.jo ki abhi theek nahi hua hai .aaj maine service center me contact kiya to bataya ki aapka mobile change ho jayega to maine sara saman sahit mobile de diya hai .
mujhe kab tak change hokar mil jayega
Maine Onida G500 kharida tha, jo ki ab kharab ho gaya hai .maine phone ko aapke service center me theek karne k liye Date 07/09/09 ko de diya tha.jo ki abhi theek nahi hua hai .aaj maine service center me contact kiya to bataya ki aapka mobile change ho jayega to maine sara saman sahit mobile de diya hai .
mujhe kab tak change hokar mil jayega
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+91 20 2837 5561 [Mumbai]
+91 22 2820 0435 [Corp Office]
+91 16 1323 6835 [Punjab]
MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
S.F.Ahmed
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