[Resolved]  Onida LCD, Home Theater, DVD Player — worst after sales service

Address:

Mumbai Suburban, Maharashtra

Worst after sales service (Onida service center)
I have purchased Onida LCD, HOME THEATER, DVD PLAYER (Demo No. [protected]) dated on[protected] from Ramratan & Sons (Ghatkopar (w)Mumbai - 86).They delivered, but the problem in next week was, out of 5 speakar 1 spekar was not working.
We called up Ramratan and sons they said you have to submit a complaint to the ONIDA C.C. (Phone No.[protected], we did that. a engineer came (name Rajendra Verma) and he don't know even how to make the Home Theater connection. i was in the office that time my Mom was at home. she called up me than the man told me "Eetanahi aawaj aayega ees home theaterse tumko original 5.1 cd kharidana hoga to hi aawaj accha aayega" when I reached at home i was shocked the engineer make wrong connection of Home theater to LCD. now out of 5 speakar only 2 speakar are working.

Again we called this time Mr. Kapoor ([protected]) is there he said the fault is in your cable connection. than i asked for the name of engineer he said Mr. Kuldeep Sharma but actually Mr. Rajendra was visited to our home. than he said all arya was taken care by Kuldeep Sharma only. Their record says that Kuldeep Sharma visited to our house.

So don't expect anything from Onida & their Costomer service.

Thanks,
Nilesh Chavan...